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Within Messaging Services Providers
Syntellect CT Connect 7.5 Released
Syntellect, Inc., a leading provider of contact center interaction management solutions, announced today the release of Syntellect CT Connect Version 7.5. This release includes a number of new and updated switch supports. To better serve the CTI needs and requirements of the end user, many of the... - April 04, 2009 - Syntellect Inc.
Brosix Enterprise Messaging Wins, Places in Best IM Client Competition
About.com recently announced the results of their 2009 Best IM Client Competition which generated thousands of nominations and votes. Brosix Enterprise Messaging was a surprise victor in two categories and placed in the top three in three other categories. Brosix was going up against companies such as Microsoft, Google, and Yahoo. - April 02, 2009 - Brosix, Inc
One-Stop Portal for Loan, Credit Card & Insurance Info Launched
Mango Network brings personal finance management on your desktop. It's convenient, it's easy and it's free. - March 30, 2009 - Mango Network India Pvt. Ltd.
Syntellect PhoneLink for Salesforce 2.2 Released
Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect PhoneLink for Salesforce Version 2.2. This release includes a large number of new features and enhancements that have been requested by our partners and customers and been... - March 20, 2009 - Syntellect Inc.
Bretagne Telecom Selects Centile to Deliver Enhanced IP Centrex Services to SMEs and Multi-Site Business Customers in France
Based on Centile’s IntraSwitch© solution, Bretagne Telecom scales up the deployment of IP Centrex services. - March 12, 2009 - centile
Syntellect Launches Communications Portal 7.2
Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect Communications Portal Version 7.2. The Communications Portal is the first of the combined technology efforts resulting from the acquisition of Envox Worldwide in October of last... - March 07, 2009 - Syntellect Inc.
Syntellect PhoneLink for Siebel Released
Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect PhoneLink for Siebel. This release is a CTI application that increases the efficiency of Customer Service Representatives (CSRs, Agents) by enabling features like Screen Pop and... - March 04, 2009 - Syntellect Inc.
Home Buyers and Sellers Benefiting from Free Technology
New sales tool allows home sellers to quench the “immediate gratification” expectation of today’s buyers - for free – by giving buyers the information they want, when they want it. - February 15, 2009 - ForSaleByTxt.com
Call Recorder Released for Syntellect CIM
Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect Call Recorder, which is fully integrated with their award-winning Syntellect Customer Interaction Management (CIM) solution. Call Recorder is scalable to meet the needs of the... - February 14, 2009 - Syntellect Inc.
Syntellect Support Center Released for Syntellect CIM, Free Automated Support Features Now Available for the Award-Winning Contact Center Management Solution
Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect Support Center for integration with their award-winning Syntellect Customer Interaction Management (CIM) solution (formerly Apropos). Syntellect Support Center automates the... - February 12, 2009 - Syntellect Inc.
Soprano Design CEO Speaks at the Mobile World Congress 2009
Dr Richard Favero, CEO and founder of Soprano Design, a leading developer of mobile enterprise messaging and wireless software, will speak at the Mobile World Congress 2009. Dr Favero will speak on “How Operators can Profit from Mobile Enterprise Messaging” On Wednesday, February 18, 2009 at 3:00pm. - January 24, 2009 - Soprano Design Pty Ltd
Vodafone Egypt Deploys Openmind’s Advanced SMSC
Despite rumours of its predicted demise, SMS traffic growth is showing no signs of abating. Latest figures show that SMS volumes across the globe are outpacing the ability of legacy messaging infrastructures to handle the increased volumes at a cost that is acceptable to mobile operators. - January 20, 2009 - Openmind Networks
Syntellect Releases Voiyager 2009
Syntellect announced its upgraded release of Voiyagertm Dynamic Application Discovery tm - a breakthrough application testing solution that addresses comprehensive testing and quality assurance demands while dramatically reducing the time and effort required to design, deploy, and maintain VoiceXML... - January 16, 2009 - Syntellect Inc.
REACT Systems and Impact Technologies to Provide Integrated Solution for Improving Emergency Notification
Integration improves speed, automation, accuracy and effectiveness of communication during critical events. - January 07, 2009 - REACT Systems, Inc.
SOPRANO Inbound SMS 13/1300/1800 Eliminates Call Waiting Times
SOPRANO Inbound SMS 13/1300/1800 enables contact/call centres to accept and process SMS messages sent to 13, 1300 and 1800 numbers. - December 04, 2008 - Soprano Design Pty Ltd
Website Plug-in Simplifies Mobile Marketing
Mediawire, which specialises in ad sponsored SMS has released a co-branded version of their popular txtbuddies platform for use by MVNOs, mobile marketers, agencies and major brands. The txtbuddies platform allows advertisers to simultaneously target users on the web and users on mobile with a... - December 02, 2008 - Mediawire Pty Ltd
REACT Systems Releases REACT 6.2 Critical Response Notification System
New release improves the ability to communicate and manage communication during emergencies. - November 21, 2008 - REACT Systems, Inc.
Lonestar Cell Selects Apliman Technologies for Its Collect Call and Caller ApliClip Solutions
Apliman Technologies signs the agreement for installing its Collect Call and Caller ApliClip solutions for Lonestar Cell, Liberia. - November 08, 2008 - Apliman Technologies
Enghouse and Subsidiary Syntellect Acquire Envox Worldwide
Enghouse Systems Limited (TSX: ESL) and subsidiary Syntellect are pleased to announce the acquisition of the business and assets of Envox Worldwide. With more than 40 years combined experience, Syntellect and Envox have a strong tradition of expertise and experience serving the Interactive Voice Response and Contact Center industries. The complementary product portfolios enable the delivery of truly open contact center solutions. - October 22, 2008 - Syntellect Inc.
Text2Store Rebrands Itself as M-Dialog and Launches Business-to-Business Web Site Showcasing Enhanced Technology
Creators of the highly successful Text2Store Mobile Marketing Platform today announced the next generation of communication tools that will enable businesses to connect directly with their target market via cell phone and the web. Under the new name M-Dialog, the two new offerings build off the Text2Store foundation and provide new ways to reach consumers. - September 29, 2008 - Mobile Dialog
Severn Trent Water Chooses Syntellect for Its New Customer Self-Service Solution
Syntellect Inc., a wholly owned subsidiary of Enghouse Systems Limited (TSX: ESL) and a global leader in telephone self-service software solutions, today announced that Severn Trent Water, the world’s fourth largest privately owned water utility, has selected Syntellect to provide automated... - September 28, 2008 - Syntellect Inc.
Apliman Technologies Boosts Entertainment to Mobile International (E2M) Services Via Apliman's IVR
Apliman Technologies once more opens up a new cooperation and wins the trust of E2M through its Interactive Voice Response (IVR) solution. - September 21, 2008 - Apliman Technologies
Windsor Telecom Launches Unique Blog Dedicated to 03 Numbers
Windsor Telecom introduces 03 Blog - the internet's only blog dedicated to 03 telephone numbers. - September 18, 2008 - Windsor Telecom
Windsor Telecom Gets Ready for eDen Final
Windsor Telecom, the UK's 2nd largest provider of 0845 numbers, prepares for final of Dorset e-commerce contest. - September 11, 2008 - Windsor Telecom
Wap Oneline Offers OTA Downloads to iPhone
After a vigilant research and development, Wap Oneline is able to offer Over-The-Air downloads for iPhone users around the world. True to its nature as a mobile content management and delivery pioneer Wap Oneline has done it before others, again. All Wap Oneline's B2B clients and end-users of its... - September 10, 2008 - Wap Oneline USA, LLC
Messaging International Plc TeleMessage and Comverse Launch PC2Mobile with a Leading Tier-1 European Operator
Messaging International Plc, the AIM-traded provider of innovative messaging services, has, through its wholly owned subsidiary TeleMessage Ltd, announced that its PC2Mobile Application Suite, which allows users to send text, pictures, music and video from a PC to a mobile phone, has been... - September 09, 2008 - TeleMessage
Software Vaccine Eradicates SMS Spoofing
SMS Spoofing is an emerging security threat in the GSM community and carries with it serious fraud implications if not immediately addressed. Openmind Networks has designed, engineering and deployed an industry leading product called Protect that eliminates the threat of SMS Spoofing. - September 05, 2008 - Openmind Networks
Apliman Technologies Installs IVR and Conferencing Solutions for Information Technology Planet- ITP Jordan
Apliman Technologies, a leader in telecommunications technology solutions, announces that it has successfully finalized the installation of its Interactive Voice Response (IVR) and Conferencing solutions for Information Technology Planet (ITP), Jordan. These Apliman solutions, based on... - August 31, 2008 - Apliman Technologies
MTN Yemen Launches Voice Via SMS (VVS) Solution from Apliman Technologies
Apliman Technologies, the leader in telecommunications technology solutions, once more wins the trust of MTN Group as MTN Yemen has selected its Voice VIA SMS (VVS) solution. This service, launched by MTN Yemen on Saturday August 9, 2008 is a powerful solution from Apliman’s rich bouquet of... - August 22, 2008 - Apliman Technologies
Syntellect Provides Integrated Survey Capabilities to Syntellect CIM-Powered Contact Centers
Syntellect, Inc., a leading provider of contact center management solutions, announced today the launch of Survey Manager, a new integrated survey module for their award-winning Syntellect Customer Interaction Management (CIM) solution (formerly Apropos). Survey Manager tightly integrates with... - August 13, 2008 - Syntellect Inc.
Smart Link Solutions Celebrates 14 Years of Superior Message on Hold Service
Smart Link Solutions celebrates 14 years helping businesses increase sales with their Message On Hold service. - August 08, 2008 - Smart Link Solutions
Soprano Design Named Finalist for the 2008 Telstra Business Awards
Soprano Design Pty Ltd, the leading Australian developer and provider of mobile and wireless messaging solutions, today announced that it has been named a finalist in the 2008 Telstra Business Awards. Now in its 16th year, the Telstra Business Awards (formerly known as the Telstra Small Business... - July 31, 2008 - Soprano Design Pty Ltd
Claro Guatemala Launches Text-to-Landline Service with TeleMessage
TeleMessage Ltd, a wholly owned subsidiary of Messaging International Plc, the AIM traded provider of innovative messaging services, has signed an agreement with Claro Guatemala to launch its Text-to Landline service. Claro, a subsidiary of America Movil Group, is the largest mobile carrier in Guatemala with over 4 million users. This agreement to launch Text-to-Landline services will allow Claro subscribers to send a text message from a wireless phone to any landline phone in Guatemala. - July 28, 2008 - TeleMessage
Syntellect Receives Customer Interaction Solutions® Magazine's 2008 CRM Excellence Award
Syntellect CIM honored for innovation in customer relationship management technology. - July 18, 2008 - Syntellect Inc.
Quickly Growing Ringback Tones Launched by Polkomtel S.A. (Plus) on Wind Mobile’s Platform
Since February Polkomtel S.A. offers a custom ringback tones service, called Czasoumilacz (EnTIMEteiner). The service enables Polkomtel’s customers to replace a traditional ‘beep’ tone, heard by those who call them, with personally selected – or even personally created... - June 06, 2008 - Wind Mobile sp. z o.o.
Instant Answering Service Integrates New iPhone with Call Center Software
Instant Answering Service begins to work in integrating the features of the new iPhone with their call center software to expand on message delivery options for customers. - June 04, 2008 - Instant Answering Service
Brosix Offers Secure Instant Messaging for Businesses
Brosix to extend products by providing an enterprise instant messenger. - June 03, 2008 - Brosix, Inc
Soprano Design Partners with TynTec to Provide Mobile Banking and Payment Solutions
Soprano Design (www.soprano.com.au), the leading provider of mobile enterprise messaging infrastructure and applications, today announced that it will partner with mobile messaging services provider TynTec (www.tyntec.com) for the delivery of mobile financial services globally. This partnership... - May 29, 2008 - Soprano Design Pty Ltd
Microsoft HMC 4.5 Drives CallTower's 2.0 Platform
CallTower is leveraging Microsoft's HMC4.5 to deliver its next generation platform. The platform will include Microsoft Exchange 2007, Sharepoint, Office Communications Server (OCS) web conferencing, video conferencing and the latest generation of Cisco's CallManager. - May 23, 2008 - CallTower
Instant Answering Service Goes Green - Nationwide Call Center Committed to Helping the Environment
Instant Answering Service is upgrading its virtual office equipment and service based on an anticipated rise in businesses utilizing virtual office services. They feel that rising fuel costs will force more companies to have their employees work from home rather than increase their pay to accommodate for the steady climb in gasoline prices. - May 18, 2008 - Instant Answering Service
eServGlobal Launches MessageMax Partner Program with SOPRANO Campaign Manager
eServGlobal Limited (LSE: ESG & ASX: ESV), a provider of end-to-end solutions, enabling smart communication and payment services for service providers on any generation network, today announced a new initiative to offer MessageMax alongside SOPRANO Campaign Manager and other third-party... - May 17, 2008 - Soprano Design Pty Ltd
SPAR Mounties Capture Mobile Customers
SPAR retailer, Tates is launching its new "Tim Hortons" branded coffee and pastries offering at its flagship Haymarket store in London, supported by a new Bluetooth marketing initiative. - May 16, 2008 - MyOxygen Mobile
Instant Answering Service Announced VoIP Provider
After testing and studying many VoIP providers to utilize in its call center, Instant Answering Service has chosen Vonage as their VoIP provider. - May 16, 2008 - Instant Answering Service
Soprano Mobile Enterprise Messaging Suite Named Finalist for 2008 Mobile Messaging Awards
Soprano Design Pty Ltd, the leading Australian developer and provider of mobile and wireless messaging solutions, today announced that the Soprano Mobile Enterprise Messaging Suite (MEMS) has been selected as a finalist for the 2008 Global Mobile Messaging Awards in the category of Best Messaging... - May 01, 2008 - Soprano Design Pty Ltd
Soprano Design Secures Telstra Integrated Messaging Contract
Leading Australian software company Soprano Design today announced that it had signed an agreement with Telstra Corporation (ASX:TLS) for the provision of Telstra’s next generation of enterprise and government messaging solution to be known as “Telstra Integrated Messaging powered by... - March 31, 2008 - Soprano Design Pty Ltd
HungryFlix.com Expands HD Offerings by Doubling File Size to 1GB
HungryFlix.com, the Internet’s first distributor of independent video content for portable devices, is continuing to drive innovation in the movie download space by announcing that content providers can now upload movies of up to 1GB in size. This will enable content providers to provide HD quality video downloads for movie fans everywhere. - March 05, 2008 - HungryFlix
Free Text Messaging at TextAway.com
From Talk to Text - text messaging is now a primary communication channel and TextAway.com makes it easy and free. Virtually every member of Generation X and Y has taken up text messaging as a daily part of life. Even a significant portion of Baby Boomers are catching on to the new communication... - February 21, 2008 - TextAway.com
MxToolBox Expands Options for IT Resellers
MxToolBox, Inc.'s announces the launch of ServiceBox™, the first on-demand platform for automating Software as a Service (SaaS) delivery through the IT channel. ServiceBox™ allows IT service firms and VARs to automate the acquisition, provisioning, support and billing of leading software service offerings. - February 05, 2008 - MxToolBox, Inc
Soprano MEMS Named Finalist for GSMA Global Mobile Awards
Soprano Design Pty Ltd, the leading Australian developer and provider of mobile and wireless messaging solutions, today announced that the GSM Association has selected the Soprano Mobile Enterprise Messaging Suite (MEMS) as a finalist for the 2008 GSMA Global Mobile Awards in the category of... - January 25, 2008 - Soprano Design Pty Ltd
Openmind Networks Strikes Gold as Lead Sponsor at the Next Generation Mobile Messaging Forum
As the move to replace the aging 15 year old SMSC messaging infrastructure intensifies, Openmind Networks is leading a workshop and two day conference in Amsterdam from 9th-11th April for mobile operators on how best to migrate from legacy messaging networks to intelligent SMS, MMS and IMS router based messaging networks. - January 11, 2008 - Openmind Networks