Syntellect PhoneLink for Siebel Released

Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect PhoneLink for Siebel. This release is a CTI application that increases the efficiency of Customer Service Representatives (CSRs, Agents) by enabling features like Screen Pop and... - March 04, 2009 - Syntellect Inc.

Home Buyers and Sellers Benefiting from Free Technology

New sales tool allows home sellers to quench the “immediate gratification” expectation of today’s buyers - for free – by giving buyers the information they want, when they want it. - February 15, 2009 -

Call Recorder Released for Syntellect CIM

Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect Call Recorder, which is fully integrated with their award-winning Syntellect Customer Interaction Management (CIM) solution. Call Recorder is scalable to meet the needs of the... - February 14, 2009 - Syntellect Inc.

Syntellect Support Center Released for Syntellect CIM, Free Automated Support Features Now Available for the Award-Winning Contact Center Management Solution

Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect Support Center for integration with their award-winning Syntellect Customer Interaction Management (CIM) solution (formerly Apropos). Syntellect Support Center automates the... - February 12, 2009 - Syntellect Inc.

Soprano Design CEO Speaks at the Mobile World Congress 2009

Dr Richard Favero, CEO and founder of Soprano Design, a leading developer of mobile enterprise messaging and wireless software, will speak at the Mobile World Congress 2009. Dr Favero will speak on “How Operators can Profit from Mobile Enterprise Messaging” On Wednesday, February 18, 2009 at 3:00pm. - January 24, 2009 - Soprano Design Pty Ltd

Vodafone Egypt Deploys Openmind’s Advanced SMSC

Despite rumours of its predicted demise, SMS traffic growth is showing no signs of abating. Latest figures show that SMS volumes across the globe are outpacing the ability of legacy messaging infrastructures to handle the increased volumes at a cost that is acceptable to mobile operators. - January 20, 2009 - Openmind Networks

Syntellect Releases Voiyager 2009

Syntellect announced its upgraded release of Voiyagertm Dynamic Application Discovery tm - a breakthrough application testing solution that addresses comprehensive testing and quality assurance demands while dramatically reducing the time and effort required to design, deploy, and maintain VoiceXML... - January 16, 2009 - Syntellect Inc.

REACT Systems and Impact Technologies to Provide Integrated Solution for Improving Emergency Notification

REACT Systems and Impact Technologies to Provide Integrated Solution for Improving Emergency Notification

Integration improves speed, automation, accuracy and effectiveness of communication during critical events. - January 07, 2009 - REACT Systems, Inc.

SOPRANO Inbound SMS 13/1300/1800 Eliminates Call Waiting Times

SOPRANO Inbound SMS 13/1300/1800 enables contact/call centres to accept and process SMS messages sent to 13, 1300 and 1800 numbers. - December 04, 2008 - Soprano Design Pty Ltd

Website Plug-in Simplifies Mobile Marketing

Mediawire, which specialises in ad sponsored SMS has released a co-branded version of their popular txtbuddies platform for use by MVNOs, mobile marketers, agencies and major brands. The txtbuddies platform allows advertisers to simultaneously target users on the web and users on mobile with a... - December 02, 2008 - Mediawire Pty Ltd

REACT Systems Releases REACT 6.2 Critical Response Notification System

New release improves the ability to communicate and manage communication during emergencies. - November 21, 2008 - REACT Systems, Inc.

Lonestar Cell Selects Apliman Technologies for Its Collect Call and Caller ApliClip Solutions

Apliman Technologies signs the agreement for installing its Collect Call and Caller ApliClip solutions for Lonestar Cell, Liberia. - November 08, 2008 - Apliman Technologies

Enghouse and Subsidiary Syntellect Acquire Envox Worldwide

Enghouse Systems Limited (TSX: ESL) and subsidiary Syntellect are pleased to announce the acquisition of the business and assets of Envox Worldwide. With more than 40 years combined experience, Syntellect and Envox have a strong tradition of expertise and experience serving the Interactive Voice Response and Contact Center industries. The complementary product portfolios enable the delivery of truly open contact center solutions. - October 22, 2008 - Syntellect Inc.

Text2Store Rebrands Itself as M-Dialog and Launches Business-to-Business Web Site Showcasing Enhanced Technology

Creators of the highly successful Text2Store Mobile Marketing Platform today announced the next generation of communication tools that will enable businesses to connect directly with their target market via cell phone and the web. Under the new name M-Dialog, the two new offerings build off the Text2Store foundation and provide new ways to reach consumers. - September 29, 2008 - Mobile Dialog

Severn Trent Water Chooses Syntellect for Its New Customer Self-Service Solution

Syntellect Inc., a wholly owned subsidiary of Enghouse Systems Limited (TSX: ESL) and a global leader in telephone self-service software solutions, today announced that Severn Trent Water, the world’s fourth largest privately owned water utility, has selected Syntellect to provide automated... - September 28, 2008 - Syntellect Inc.

Apliman Technologies Boosts Entertainment to Mobile International (E2M) Services Via Apliman's IVR

Apliman Technologies once more opens up a new cooperation and wins the trust of E2M through its Interactive Voice Response (IVR) solution. - September 21, 2008 - Apliman Technologies

Windsor Telecom Launches Unique Blog Dedicated to 03 Numbers

Windsor Telecom introduces 03 Blog - the internet's only blog dedicated to 03 telephone numbers. - September 18, 2008 - Windsor Telecom

Windsor Telecom Gets Ready for eDen Final

Windsor Telecom, the UK's 2nd largest provider of 0845 numbers, prepares for final of Dorset e-commerce contest. - September 11, 2008 - Windsor Telecom

Wap Oneline Offers OTA Downloads to iPhone

After a vigilant research and development, Wap Oneline is able to offer Over-The-Air downloads for iPhone users around the world. True to its nature as a mobile content management and delivery pioneer Wap Oneline has done it before others, again. All Wap Oneline's B2B clients and end-users of its... - September 10, 2008 - Wap Oneline USA, LLC

Messaging International Plc TeleMessage and Comverse Launch PC2Mobile with a Leading Tier-1 European Operator

Messaging International Plc, the AIM-traded provider of innovative messaging services, has, through its wholly owned subsidiary TeleMessage Ltd, announced that its PC2Mobile Application Suite, which allows users to send text, pictures, music and video from a PC to a mobile phone, has been... - September 09, 2008 - TeleMessage

Software Vaccine Eradicates SMS Spoofing

SMS Spoofing is an emerging security threat in the GSM community and carries with it serious fraud implications if not immediately addressed. Openmind Networks has designed, engineering and deployed an industry leading product called Protect that eliminates the threat of SMS Spoofing. - September 05, 2008 - Openmind Networks

Apliman Technologies Installs IVR and Conferencing Solutions for Information Technology Planet- ITP Jordan

Apliman Technologies, a leader in telecommunications technology solutions, announces that it has successfully finalized the installation of its Interactive Voice Response (IVR) and Conferencing solutions for Information Technology Planet (ITP), Jordan. These Apliman solutions, based on... - August 31, 2008 - Apliman Technologies

MTN Yemen Launches Voice Via SMS (VVS) Solution from Apliman Technologies

Apliman Technologies, the leader in telecommunications technology solutions, once more wins the trust of MTN Group as MTN Yemen has selected its Voice VIA SMS (VVS) solution. This service, launched by MTN Yemen on Saturday August 9, 2008 is a powerful solution from Apliman’s rich bouquet of... - August 22, 2008 - Apliman Technologies

Syntellect Provides Integrated Survey Capabilities to Syntellect CIM-Powered Contact Centers

Syntellect, Inc., a leading provider of contact center management solutions, announced today the launch of Survey Manager, a new integrated survey module for their award-winning Syntellect Customer Interaction Management (CIM) solution (formerly Apropos). Survey Manager tightly integrates with... - August 13, 2008 - Syntellect Inc.

Smart Link Solutions Celebrates 14 Years of Superior Message on Hold Service

Smart Link Solutions celebrates 14 years helping businesses increase sales with their Message On Hold service. - August 08, 2008 - Smart Link Solutions

Soprano Design Named Finalist for the 2008 Telstra Business Awards

Soprano Design Pty Ltd, the leading Australian developer and provider of mobile and wireless messaging solutions, today announced that it has been named a finalist in the 2008 Telstra Business Awards. Now in its 16th year, the Telstra Business Awards (formerly known as the Telstra Small Business... - July 31, 2008 - Soprano Design Pty Ltd

Claro Guatemala Launches Text-to-Landline Service with TeleMessage

TeleMessage Ltd, a wholly owned subsidiary of Messaging International Plc, the AIM traded provider of innovative messaging services, has signed an agreement with Claro Guatemala to launch its Text-to Landline service. Claro, a subsidiary of America Movil Group, is the largest mobile carrier in Guatemala with over 4 million users. This agreement to launch Text-to-Landline services will allow Claro subscribers to send a text message from a wireless phone to any landline phone in Guatemala. - July 28, 2008 - TeleMessage

Syntellect Receives Customer Interaction Solutions® Magazine's 2008 CRM Excellence Award

Syntellect CIM honored for innovation in customer relationship management technology. - July 18, 2008 - Syntellect Inc.

Quickly Growing Ringback Tones Launched by Polkomtel S.A. (Plus) on Wind Mobile’s Platform

Since February Polkomtel S.A. offers a custom ringback tones service, called Czasoumilacz (EnTIMEteiner). The service enables Polkomtel’s customers to replace a traditional ‘beep’ tone, heard by those who call them, with personally selected – or even personally created... - June 06, 2008 - Wind Mobile sp. z o.o.

Instant Answering Service Integrates New iPhone with Call Center Software

Instant Answering Service begins to work in integrating the features of the new iPhone with their call center software to expand on message delivery options for customers. - June 04, 2008 - Instant Answering Service

Brosix Offers Secure Instant Messaging for Businesses

Brosix to extend products by providing an enterprise instant messenger. - June 03, 2008 - Brosix, Inc

Soprano Design Partners with TynTec to Provide Mobile Banking and Payment Solutions

Soprano Design (, the leading provider of mobile enterprise messaging infrastructure and applications, today announced that it will partner with mobile messaging services provider TynTec ( for the delivery of mobile financial services globally. This partnership... - May 29, 2008 - Soprano Design Pty Ltd

Microsoft HMC 4.5 Drives CallTower's 2.0 Platform

Microsoft HMC 4.5 Drives CallTower's 2.0 Platform

CallTower is leveraging Microsoft's HMC4.5 to deliver its next generation platform. The platform will include Microsoft Exchange 2007, Sharepoint, Office Communications Server (OCS) web conferencing, video conferencing and the latest generation of Cisco's CallManager. - May 23, 2008 - CallTower

Instant Answering Service Goes Green - Nationwide Call Center Committed to Helping the Environment

Instant Answering Service is upgrading its virtual office equipment and service based on an anticipated rise in businesses utilizing virtual office services. They feel that rising fuel costs will force more companies to have their employees work from home rather than increase their pay to accommodate for the steady climb in gasoline prices. - May 18, 2008 - Instant Answering Service

eServGlobal Launches MessageMax Partner Program with SOPRANO Campaign Manager

eServGlobal Limited (LSE: ESG & ASX: ESV), a provider of end-to-end solutions, enabling smart communication and payment services for service providers on any generation network, today announced a new initiative to offer MessageMax alongside SOPRANO Campaign Manager and other third-party... - May 17, 2008 - Soprano Design Pty Ltd

Instant Answering Service Announced VoIP Provider

After testing and studying many VoIP providers to utilize in its call center, Instant Answering Service has chosen Vonage as their VoIP provider. - May 16, 2008 - Instant Answering Service

SPAR Mounties Capture Mobile Customers

SPAR retailer, Tates is launching its new "Tim Hortons" branded coffee and pastries offering at its flagship Haymarket store in London, supported by a new Bluetooth marketing initiative. - May 16, 2008 - MyOxygen Mobile

Soprano Mobile Enterprise Messaging Suite Named Finalist for 2008 Mobile Messaging Awards

Soprano Design Pty Ltd, the leading Australian developer and provider of mobile and wireless messaging solutions, today announced that the Soprano Mobile Enterprise Messaging Suite (MEMS) has been selected as a finalist for the 2008 Global Mobile Messaging Awards in the category of Best Messaging... - May 01, 2008 - Soprano Design Pty Ltd

Soprano Design Secures Telstra Integrated Messaging Contract

Leading Australian software company Soprano Design today announced that it had signed an agreement with Telstra Corporation (ASX:TLS) for the provision of Telstra’s next generation of enterprise and government messaging solution to be known as “Telstra Integrated Messaging powered by... - March 31, 2008 - Soprano Design Pty Ltd Expands HD Offerings by Doubling File Size to 1GB, the Internet’s first distributor of independent video content for portable devices, is continuing to drive innovation in the movie download space by announcing that content providers can now upload movies of up to 1GB in size. This will enable content providers to provide HD quality video downloads for movie fans everywhere. - March 05, 2008 - HungryFlix

Free Text Messaging at

Free Text Messaging at

From Talk to Text - text messaging is now a primary communication channel and makes it easy and free. Virtually every member of Generation X and Y has taken up text messaging as a daily part of life. Even a significant portion of Baby Boomers are catching on to the new communication... - February 21, 2008 -

MxToolBox Expands Options for IT Resellers

MxToolBox, Inc.'s announces the launch of ServiceBox™, the first on-demand platform for automating Software as a Service (SaaS) delivery through the IT channel. ServiceBox™ allows IT service firms and VARs to automate the acquisition, provisioning, support and billing of leading software service offerings. - February 05, 2008 - MxToolBox, Inc

Soprano MEMS Named Finalist for GSMA Global Mobile Awards

Soprano Design Pty Ltd, the leading Australian developer and provider of mobile and wireless messaging solutions, today announced that the GSM Association has selected the Soprano Mobile Enterprise Messaging Suite (MEMS) as a finalist for the 2008 GSMA Global Mobile Awards in the category of... - January 25, 2008 - Soprano Design Pty Ltd

Openmind Networks Strikes Gold as Lead Sponsor at the Next Generation Mobile Messaging Forum

As the move to replace the aging 15 year old SMSC messaging infrastructure intensifies, Openmind Networks is leading a workshop and two day conference in Amsterdam from 9th-11th April for mobile operators on how best to migrate from legacy messaging networks to intelligent SMS, MMS and IMS router based messaging networks. - January 11, 2008 - Openmind Networks

EasyTel Public Access Network Expands the World at Home

Unified Communications Subscribers and Non Subscribers gain more local access to international network from home in Southern California. "It’s anything but ‘humble’ and it’s definitely ‘home’," said Randal Skala, President of EasyTel, a Nevada-based... - December 19, 2007 - EasyTel.Net

Renzoo Brings Simple and More Affordable Mobile Email for the Rest of Us

Receiving emails on mobile phones is often a complicated and annoying process. Unwanted messages can be overwhelming, and lost messages, high data traffic costs and synchronization problems make the whole idea seem more trouble than it’s worth for most consumers. - November 14, 2007 - Renzoo Ltd

Of All Phone Messages, These Are the ‘Charlie Browniest’

Paul Beran, President and founder of Advertel, Inc, is celebrating the 25th anniversary of ADS-ON-HOLD, and has secured the license to use the holiday favorites of Vince Guaraldi. - October 26, 2007 - ADVERTEL

Text2store Launches Viral Coupons and Deals Through Widgets

Anyone can get in on the mobile coupons and bargains business with Text2store Deal Badge, a new widget that users can add to their personal websites, blogs or MySpace pages to promote local deals and bargains and make a cut off the profit. - October 09, 2007 - Mobile Dialog

Emergency Mail from MxToolBox Re-Defines Email Continuity

FlexBox Emergency Mail is an always-on, always up-to-date backup email box with a rolling thirty day history of received mail. Emergency Mail is the first email continuity (aka “Disaster Recovery”) service on the market with zero switchover time, zero technical intervention to activate, and zero switchback time. Emergency Mail is available on a per user mailbox basis. - September 11, 2007 - MxToolBox, Inc

Patent Pending Email Migration Technology Eliminates Barriers to Hosted Email Migration

Email Services firm MxToolBox, Inc. announced today the launch of FlexBox™, a Patent Pending email technology platform that eliminates the barriers to migrating from an in-house email server to a Managed (aka Hosted) Email Service. ‘Simultaneous Synchronous Split Domain Email Routing with Conflict Resolution’ is the one-of-a-kind technology that makes it possible for a single email recipient address to exist on more than one email server at the same time. - September 11, 2007 - MxToolBox, Inc

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