South Africa News

Learn from the CX-Perts at CEM Africa: NICE: NICE to Explain How to Get Up Close and Personal with Clients

Siva Pather, the MD of NICE Systems in South Africa, will reveal more about their CXone system during a workshop on the solutions display floor at the CEM Africa Summit's exhibition entitled: “Driving frictionless experiences for the contact centre and beyond” on the opening day on 23 August. - August 04, 2022 - CEM Africa

The Current Luggage Chaos at European Airports: CEM Africa to Focus on Meeting Customers' Expectations

The current luggage drama transpiring across Europe, with thousands of pieces of luggage going missing causing untold frustration, and how the airlines are communicating with their passengers, is a case study in customer experience (CX) waiting to be written. - July 31, 2022 - CEM Africa

CEM Africa Announces More International CX-Perts for Speaker Line-Up in August

Already known for connecting the CX sector’s biggest, best and brightest and sharing their success stories, the organisers of the CEM Africa Summit have announced the names of more experts who have not been featured on the speaker line-up of this long-running specialised CX gathering before. - July 29, 2022 - CEM Africa

Africa Leading Digital Transformation in Customer Experience (CX) as CEM Africa Gathers Leading Brands in August

McDonald’s, Vodacom, Nedbank, Spar, Dischem and Superbalist are just some of the successful consumer brands that will participate in the upcoming CEM* Africa Summit, taking place from 23–24 August in Cape Town. *CEM = Customer Experience Management “It is no secret that the... - June 15, 2022 - CEM Africa

SLICE2OWN Launches Innovative Luxury Second Home Co-ownership Platform in Cape Town

SLICE2OWN, the luxury vacation rental co-ownership platform, launches its managed co-ownership model in Cape Town. The holding company enables the proportional acquisition of high-quality holiday properties in Cape Town's top locations and takes over the administration and extensive services on site. - June 03, 2022 - Slice2own Holding Pty Ltd

Intiomale and Company Group's Statement Concerning the Rwanda Aggression in the Democratic Republic of Congo

Intiomale and Company Group condemn Rwanda's military aggression against the Democratic Republic of Congo, which has tragic consequences for the peace effort in the Great Lakes region, the population, threatens the East African Community and other regional communities' economic growth, as well as... - June 01, 2022 - Intiomale and Company Group

Benchmark International Facilitated the Transaction Between Newgroup (PTY) Ltd. and Sunpac (PTY) Ltd. for the Product Brands: Sela, My Natural & Muthi Medicine

Benchmark International is pleased to announce the transaction between NewGroup and Sunpac (Pty) Ltd, with Sunpac acquiring NewGroup’s Sela, My Natural and Muthi Medicine brands. NewGroup (Pty) Ltd. is a private company owning several brands in the complementary medicines and natural beauty... - May 08, 2022 - Benchmark International

Worldpay FIS Partners with ECOM Africa as Card Payments Expand Rapidly on the Continent

The global merchant payment processing and services giant Worldpay from FIS is a lead sponsor at the upcoming ECOM Africa, taking place as a hybrid event from 4–5 May in Cape Town. This will be the eighth edition of this flagship, specialist gathering in the e-commerce, etailing, and fintech... - April 13, 2022 - ECOM Africa

Personalisation in Ecommerce Takes Centre Stage at ECOM Africa as It Returns to Cape Town as a Live Event

Successful etailers get personalisation right and differentiate themselves by pleasing an ever-demanding customer. This is according to Terry Southam, MD of ECOM Africa, which is returning as a hybrid event from 4–5 May in Cape Town. “The most successful businesses online currently know... - March 29, 2022 - ECOM Africa

The ONDO Solutions Enable the Set-Up of a Major Agri-Innovation Centre in South Africa

After more than a year of serious research on the market of South Africa, ONDO is now at the heart of a project for the set-up of a modern demo agri-innovation centre, featuring the first installations of ONDO automation solutions in the country. - March 14, 2022 - ONDO Smart Farming Solutions

St Joseph’s Home Shows Playing is for Everyone with Their Inclusive Play Park

St Joseph’s Home’s unique inclusive play park for its young patients is currently in focus in the DSTV ad campaign to kick off the “Keep them smiling” summer campaign. The all-new play park that has been specially customised for children with disabilities has added a new... - December 19, 2021 - St Joseph's Home

New 1000minds Tool to Assess Lion Cub Wellbeing in Wildlife Tourism Industry

Managers of controversial wildlife interaction facilities, such as lion farms and petting zoos, can use a new tool to assess if cubs are cared for in an ethical way. - December 04, 2021 - 1000minds

Why eTailers Are Missing Out on Billions in Sales: CEM Africa Features Latest SA Digital CX Report

From the "unboxing" of a new purchase to the many abandoned transactions that are costing online retailers billions - the marketing gurus behind The 2021 South African Digital Customer Experience Report will unpack the compelling, and sometimes, surprising results from the survey during... - November 05, 2021 - CEM Africa

Rope Access Inspection is Now Offering a Range of Rope Access Training Courses

As a reputable company providing top-notch rope access services, Rope Access Inspection commits to train people who aspire to become competent rope access technicians. - November 04, 2021 - Rope Access Inspection

CEM Africa Gathers Who’s Who of Ecommerce and CX Gurus

Some of the leading global and local pioneers in ecommerce and customer experience (CX) are set to share their insights, case studies and success stories at the upcoming CEM Africa from 10–11 November 2021. This follows the unprecedented, accelerated adoption of ecommerce and online shopping... - November 04, 2021 - CEM Africa

Africa Mining Forum to Showcase Industry’s Success in Its Commitment to ESG

The ESG principles, environment, social and governance, provide the inspiration and over-arching theme for the upcoming Africa Mining Forum, a tailored mining investment platform for junior miners, mid-cap companies and sustainable technology solutions providers, taking place in November. - October 22, 2021 - Africa Mining Forum

Benchmark International Successfully Facilitated the Transaction Between Open Learning Holdings (PTY) LTD and Kagiso Capital (PTY) LTD

Benchmark International is pleased to have advised Open Learning Holdings on the sale of their wholly-owned subsidiary, the Open Learning Group (Pty) Ltd, to Kagiso Capital (Pty) Ltd. Open Learning Group (Pty) Ltd (OLG) is a private Higher Education institution specialising in distance learning... - October 16, 2021 - Benchmark International

Multichoice, Shoprite, Woolworths, Superbalist and Others to Share Lessons in Customer Experience (CX) at CEM Africa in November

Customer experience (CX) experts from some of the most recognised and successful brands on the continent, including Multichoice, Woolworths, Shoprite, Superbalist, African Bank, DHL and Rand Merchant Bank, will share their successes, failures and lessons learnt during the next edition of CEM Africa Summit, taking place from 10–11 November 2021. - October 15, 2021 - CEM Africa

Legacy Hotels & Resorts Experience 15% Increase in Online Sales with RateTiger

10 group properties leverage RateTiger connectivity for business growth. - September 18, 2021 - eRevMax Inc.

Enlit Africa Confirms Sit-Down with Eskom GCE André de Ruyter in October

Leading power platform to focus on preparation for COP26 - September 11, 2021 - Enlit Africa

The Annual Stellenberg Garden Tour Has Gone Virtual for St Joseph’s Home

The annual open weekends of the Stellenberg Gardens in Cape Town have gone virtual and currently everyone can enjoy these spectacular grounds from the comfort and safety of their homes and contribute to a great cause at the same time. Since 2015, the Stellenberg Gardens, the home of Andrew and... - September 04, 2021 - St Joseph's Home

Taxi Industry Part of Discussions on Public Transport and e-Mobility at Smarter Mobility Africa in October

South Africa’s taxi industry will be well-represented during discussions on Gauteng’s plans for an integrated or single ticketing transport system that will take place during the third edition of Smarter Mobility Africa from 5–7 October 2021. The hybrid event (combination of... - September 01, 2021 - Smarter Mobility Africa

Enlit Africa is Back in October as Continent Prepares for COP26

“It’s about moving from theory to implementation, it’s time to get stuck in and become practical as the African continent transitions towards NetZero by 2050, and COP26 in November is a very important pitstop in that journey,” says Claire Volkwyn, programme director for... - August 25, 2021 - Enlit Africa

Help St Joseph's Home in Cape Town to Change 500 Nappies a Day

The Happy Nappy Drive of specialist paediatric care home in Cape Town, St. Joseph's Home is underway. - August 18, 2021 - St Joseph's Home

MRA’s Mining Elites in Africa is Back to Celebrate the Industry’s Sustainability Frontrunners

Two of the African mining industry’s most innovative brands have joined forces, which sees Mining Review Africa’s Mining Elites in Africa publication and Africa Mining Forum merge with a Digital Awards Ceremony and winners acknowledgements in November 2021. Now in its seventh year,... - July 07, 2021 - Mining Review Africa

Enlit Africa and GreenCape Partner on DiBiCoo Biogas Initiative

Enlit Africa is hosting a GreenCape workshop this coming Tuesday on the EU-sponsored DiBiCoo project to promote the biogas industry on the African continent. - June 28, 2021 - Enlit Africa

Axiom Valuation Solutions South Africa (AVSA) Announces the Opening of Its First Office in Pretoria, South Africa

Axiom Valuation Solutions South Africa (AVSA) Announces the Opening of Its First Office in Pretoria, South Africa

AVSA is a newly incorporated firm providing independent valuation services for alternative investment funds, insurance companies, pension plans, foundations, endowments, private and public companies throughout Africa. The company also provides comprehensive pre-and-post deal due diligence reviews for middle-markets M&A transactions. - June 17, 2021 - Axiom Valuation

Coffee 1401 Announced Its Expansion Into the Internet Marketplace

In particular, the Coffee 1401 website provides a premium selection of espresso machines that are regularly reviewed and updated. Products are checked to ensure they are the latest, most efficient, and highest quality goods. Exploring ways to meet customers' needs is a key concern, with strategies including special advertising, multimedia itemizing strategies, new guarantees, and a fantastic range of supplies. - June 17, 2021 - Coffee 1401

ARC Technology Now Offers 6 Affordable Business Infrastructure Solutions

ARC Technology offers exciting new services to small to medium businesses worldwide. The latest service was born out of the COVID-19 Pandemic to help businesses lower staff costs, but also aid individuals in retaining employment as they use real people as their virtual assistant service representatives. - June 16, 2021 - ARC Tech

Kyriba Expands Footprint in South African Countries with Digiata Partnership

Brings Treasury, Payments and Enterprise Liquidity Management Solutions to Sub-Saharan African Region; Expands and Enhances Localized Services and Support - June 12, 2021 - Digiata

Energy Minister Mantashe and Eskom Chairman Makgoba Confirmed for Enlit Africa on 8 June

Gwede Mantashe, South Africa's Minister of Mineral Resources and Energy, and Professor Malegapuru Makgoba, Chairman of the Board of Eskom, will be among the high-profile keynote speakers at Enlit Africa, formerly African Utility Week and POWERGEN Africa, taking place from 8-10 June. Enlit Africa... - May 30, 2021 - Enlit Africa

Hydrogen, Financing the Energy Transition and Climate Change in Focus at High-Level Discussions at Enlit Africa Next Month

Hydrogen, financing the energy transition and climate change will be among the high-level discussions topics during the upcoming Enlit Africa, taking place from 8 to 10 June, featuring live sessions with the sector’s leading minds. - May 27, 2021 - Enlit Africa

Enlit Africa's Initiate is Back with Career-Making Opportunities for African Energy Students and SMMEs

Enlit Africa's Initiate Young Talent Challenge and Digital Exhibition are both back, giving postgraduates, SMMEs and energy entrepreneurs the opportunity to be innovative and disrupt the power sector. - May 09, 2021 - Enlit Africa

Enlit Africa to Return in June with Focus on 5Ds as Industry Prepares for Energy Transition

The longstanding energy platform, Enlit Africa, will return in June this year and gather all role players to discuss and do deals. - May 06, 2021 - Enlit Africa

Africa Mining Forum Continues Digital Business Romance for Mining Community with Africa - Connect

April sees the launch of Africa - Connect, a unique, all-in-one, interactive digital mining platform providing in one place, African mining news and opportunities, live, interactive events and engagement. The platform is the result of the innovative and successful digital and online... - April 11, 2021 - Africa Mining Forum

Benchmark International Successfully Facilitated the Transaction Between The OpenSource Group of Companies and Workforce Holdings

Benchmark International is pleased to announce the transaction between OpenSource International Ltd., OpenSource Intelligent Solutions (Pty.) Ltd. (OpenSource) and Workforce Holdings Ltd. OpenSource is a South African and Mauritius-based business that was established in 1993. The company places... - March 05, 2021 - Benchmark International

Benchmark International Successfully Facilitated the Transaction Between ParcelNinja (Pty) LTD and Imperial Holdings LTD

Benchmark International is pleased to announce the transaction between ParcelNinja (Pty) Ltd and Imperial Holdings Ltd. ParcelNinja (Pty) Ltd was founded in 2013 by Justin Drennan, Ryan Drennan, and Terence Murphy, launching its first commercial services in October 2014. It offers South African... - March 04, 2021 - Benchmark International

Benchmark International Successfully Facilitated the Transaction Between Yellow Jersey Logistics and LCS Evolution

Benchmark International is pleased to announce the transaction between Yellow Jersey Logistics (PTY) Ltd and LCS Evolution (Pty) Ltd. Yellow Jersey Logistics (Pty) Ltd offers niche transport solutions to the clearing and forwarding industry. The company has become entrenched in the industry,... - February 26, 2021 - Benchmark International

Dragonfly and Pixxel Sign Agreement for High Resolution Imagers for Pixxel’s Satellite Constellation

Dragonfly Aerospace is pleased to announce that it has signed a contract for the development and delivery of high resolution electro-optical imagers for Pixxel’s planned satellite constellation. The constellation will follow the upcoming launch of Pixxel’s first satellite... - February 19, 2021 - Dragonfly Aerospace

CougarShield® Establishes Strategic Partnership in South Africa

Inspiring car owners in professional car care solutions, CougarShield International deliver high performance products to the automotive community worldwide and pairing it with exceptional service and support to their country partners. - February 14, 2021 - CougarShield International

MRA Celebrates Projects and People "Making a Difference" Celebrated Mining Elites in Africa

Mining Review Africa recognises the leaders and projects truly making a difference in the African mining sector in the latest edition of its annual publication, Mining Elites in Africa 2021. - January 31, 2021 - Mining Review Africa

Global Power & Energy Elites Publication is Back with Industry’s Stand-Out Performers

The seventh edition of the Global Power & Energy Elites publication features inspiring interviews with leaders of power utilities and energy businesses around the globe, discussing topics from Artificial Intelligence, lessons in leadership, to the best book they read during 2020. Produced by... - January 28, 2021 - Global Power & Energy Elites

Benchmark International Successfully Facilitated the Transaction Between NEWGROUP (Pty.) Ltd. and an Undisclosed Acquirer for the Regal Pet Health Brand

NEWGROUP (Pty.) Ltd. is a private company owning several brands in the complementary medicines and natural beauty sections, including Herbex. NEWGROUP brands trade throughout South Africa and internationally. The Regal Pet Health brand – a division of NEWGROUP – is comprised of a range... - December 05, 2020 - Benchmark International

African Utility Week and POWERGEN Africa Announces New Brand and Vision: Enlit Africa, After 20 Years

African Utility Week and POWERGEN Africa, for some two decades the flagship power, energy and water event on the continent, has unveiled its new name, identity and vision, Enlit Africa, during the opening session of the digital edition of the event this week. “The dynamics of the African... - November 27, 2020 - African Utility Week & POWERGEN Africa

Eskom CEO Answers Tough Questions on First Day of Digital African Utility Week on 24 November

During this year’s opening session of the Digital African Utility Week and POWERGEN Africa on 24 November, Eskom CEO André de Ruyter will open up about his time so far at South Africa’s state utility, his plans to achieve financial and operational stability for the organisation,... - November 15, 2020 - African Utility Week & POWERGEN Africa

Successful Wall Drying on a Historical Building in Salzburg, Austria, with the Help of AQUAPOL Technology

Historical buildings like the historic mill “Fuchsmuehle” in Anthering (Salzburg, Austria) stand witness to history. It is one of the last mills in Europe still to use a regrinding technique. However, it was affected by moisture in the masonry like many historical buildings. With the help of the environmentally friendly and sustainable AQUAPOL (R) technology, this problem can be eliminated. - October 29, 2020 - EXM Technologies GmbH

South African Domestic Travel Platform to Help Kickstart Tourism

Innovative Platform Gives South African Locals Access to Tourism Experiences at Affordable Rates - September 18, 2020 - Locals Who Wander

African Utility Week Announces Agenda for Joint "Digital Energy Festival"

Private sector participation in the energy sector, small-scale hydro and mini grid opportunities, desalination as an option to secure water security and helping SSMEs with a toolkit are just some of the highlights of the Digital African Utility Week and POWERGEN Africa agenda in November. - September 16, 2020 - African Utility Week & POWERGEN Africa

Nigerian Power Pioneers Dominate Annual African Power, Energy & Water Industry Awards

The Nigerian energy industry’s finest dominated the 2020 African Power, Energy & Water Industry Awards which were broadcast live on Tuesday and can still be viewed online. The seventh edition of the coveted African Power, Energy & Water Industry Awards, honour the most remarkable and... - August 28, 2020 - African Utility Week & POWERGEN Africa

African Utility Week: the (Digital) Show Will Go on

The 20th edition of African Utility Week and POWERGEN Africa may now be postponed in person, but is still scheduled to take place from 24-26 November this year as an online platform with world-class speakers, live discussions and virtual networking and product showcases. - August 02, 2020 - African Utility Week & POWERGEN Africa

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