Smith.ai Debuts Real-Time Performance Tracking & Analytics for Outreach Campaigns

Smith.ai Debuts Real-Time Performance Tracking & Analytics for Outreach Campaigns

Business Owners, Marketers and Sales Leaders Can Now Monitor Reach and Conversion Data for Outbound Calling Campaigns - April 14, 2022 - Smith.ai

Smith.ai Announces New Integration with Filevine

Smith.ai Announces New Integration with Filevine

New legal technology partnership to help law firms deliver superior client service with high efficiency - April 06, 2022 - Smith.ai

Unity Communications Named AT&T Alliance Channel Champion for 2022

AT&T recently announced the year’s Alliance Channel Solution Provider Champions, and Unity Communications has earned the Bronze Champion status for 2022 for its sales and customer success for the fiscal year 2021. AT&T acknowledges 62 firms as top leaders in the program that... - April 01, 2022 - Unity Communications

Inc. Magazine Named Unity Communications 59th Fastest-Growing Company in the Southwest Region

Claiming the 59th spot among 141 companies, Arizona-based tech, sales, and BPO company Unity Communications has made it to the Inc. Regionals Southwest list for the second time with an average growth rate of 198%. - March 17, 2022 - Unity Communications

Unity Communications Won Clutch Award for Top BPO Companies

Second place on Clutch’s Leaders Matrix for Top Business Process Outsourcing Companies Globally. - March 11, 2022 - Unity Communications

Smith.ai Named as One of the Best Places to Work by Business Intelligence Group

Smith.ai Named as One of the Best Places to Work by Business Intelligence Group

The Business Intelligence Group today announced that it has awarded Smith.ai, a leading virtual receptionist and client engagement service, as one of the Best Places to Work in the Small Business category. - March 10, 2022 - Smith.ai

Unity Communications Announced as 2021 Best of IT Services Award Winner by UpCity

UpCity's "Best of" awards honors the top global B2B providers with the highest "Recommendability Rating." - November 13, 2021 - Unity Communications

VoiceSage Acquires 2sms to Strengthen Its Presence in the U.S. Market

VoiceSage, an Irish headquartered company, a global cloud communication company, acquires 2sms to build its presence in the U.S. market. This is the first strategic acquisition, so VoiceSage is very excited to expand their capabilities. The Irish mobile messaging solution provider allows companies... - November 03, 2021 - VoiceSage

Unity Communications CEO and Founder Patrick Brown Named to Forbes Next 1000 List of Entrepreneurs for 2021

Leading the agency from the ground up, Patrick is projecting revenue of $2.8 million in 2021. - October 20, 2021 - Unity Communications

Peerless Services: Debrett’s Appoints Air Business for Membership Management

Debrett’s, the world’s leading etiquette authority and publisher of the renowned Debrett’s Peerage and Baronetage since 1769, has selected Air Business Subscriptions to provide a range of membership management services. - October 16, 2021 - Air Business

Unity Communications Rank No. 1669 on the 2021 Inc. 5000 List of Fastest Growing Companies

Claiming a spot on the 40th Inc. 5000 list, Unity Communication solidified its place in the BPO sphere with its three-year sales growth of 275%. - August 19, 2021 - Unity Communications

Irish Based Tech Company Builds Multilingual COVID-19 Travel Advisor Bot on WhatsApp

VoiceSage, the Irish-based tech company providing mobile communication solutions delivering millions of messages worldwide via Voice, SMS, Email, WhatsApp, and Rich Media Messaging (RMM), unveiled an insightful use case regarding COVID travel restrictions. Using the power of AI and Machine... - August 12, 2021 - VoiceSage

Aloware Releases Next-Level Phone Integration for HubSpot: Call and Text from Your CRM

Aloware brings calling, texting, and outbound automation to HubSpot with an updated native integration like no other. Aloware, cloud-based software provider to modern contact centers, developed on its native integration with HubSpot to provide sophisticated solutions that would triple performance... - June 22, 2021 - Aloware

Professional Answering Service, Inc. Announces Fourth Expansion in West Palm Beach, FL

Professional Answering Service, Inc. is announcing its newest expansion. The coast-to-coast call center recently launched a branch in West Palm Beach, Florida, adding yet another location to its nationwide operation. A live answering service that was established in 1950, the company partners with... - April 14, 2021 - Professional Answering Service

Agents Republic Named as "Emerging Rocket" Among BC’s Leading Top Technology Companies

Agents Republic Named as "Emerging Rocket" Among BC’s Leading Top Technology Companies

Rocket Builders has just announced their winners on the 2021 Ready to Rocket List celebrating BC’s Leading Growth Tech companies. Agents Republic has announced that the company has been named as “Emerging Rocket” in BC’s Information and Communications Technology Agents Republic, leading provider of customer support and AI data services, was named Emerging Rocket 2021 in BC’s ICT sector for their scalable multilingual model leveraging a decentralized workforce. - March 31, 2021 - Agents Republic Inc.

Smith.ai Wins TrustRadius Award, Their Fifth Industry Award in Three Months

Smith.ai Wins TrustRadius Award, Their Fifth Industry Award in Three Months

Smith.ai’s Virtual Receptionists, Live-Staffed Chat, and Chatbot Software widely recognized for lead-generation and service excellence. - January 07, 2021 - Smith.ai

Smith.ai Ranked Top-Scoring Virtual Receptionist and Chat Service by Clutch.co and Capterra

Smith.ai graded best in its category for “ability to deliver” by Clutch.co, and sole chat provider awarded perfect score from customer reviews on Capterra. - May 21, 2020 - Smith.ai

Emergency Scale-Up Customer Service Support Task Force to Help Businesses Impacted Due to the Effects of the Coronavirus (COVID-19)

Agents Republic provides customer support services with globally distributed home-based workforce. Reflecting on the current situation about the Coronavirus (COVID-19) pandemic, the company launches new emergency scale-up customer service task force to help businesses impacted due to the effects of the coronavirus (COVID-19). - March 27, 2020 - Agents Republic Inc.

Agents Republic Launches New Client Support Portal

Agents Republic Launches New Client Support Portal

Leading provider of on-demand virtual contact center and AI training data services, Agents Republic launches new online client platform to provide increasing transparency and ease of access. - February 29, 2020 - Agents Republic Inc.

Transparent BPO Announces New Organizational Structure, Leadership to Manage Growth

Record growth inspires company to shift from a shared team to site-based BPO model, hire an executive team to oversee. - October 17, 2019 - Transparent BPO

Best B2B Lead Generation Company CIENCE Posts Record Growth in Q3

Best B2B Lead Generation Company CIENCE Posts Record Growth in Q3

Record Sales and Key Customer Wins Highlight Record Quarter for Industry Leader, CIENCE. - October 15, 2019 - CIENCE

Fair Trade Outsourcing (Formerly Known as Rethink Staffing) Launches New Brand, Logo and Website

Rethink Staffing changes its name to Fair Trade Outsourcing, following its new branding strategy, and launches new logo and website. - October 13, 2019 - Fair Trade Outsourcing

Transparent BPO to Open Contact Center in Belmopan, Belize Early 2020

Belmopan expansion will provide hundreds of employment opportunities for Cayo district residents. - September 14, 2019 - Transparent BPO

SKY Telecom LLC Announced the Opening of a New Office in Sheridan Wyoming, USA

SKY Telecom LLC’s Contact Center Service has shown huge support with the opening of a new office that houses a dedicated team. - August 30, 2019 - SKY Telecom LLC

SKY Telecom Launches New Business Continuity Disaster Restoration Service

When your business operations are interrupted by flood, fire, or storm damage you need to get back operating immediately. - August 26, 2019 - SKY Telecom LLC

Transparent BPO Makes Inc. 5000 List of America’s Fastest-Growing Private Companies for 5th Time – 4 Years Running

Transparent BPO appears on the Inc. 5000 list for the 5th time, ranking no. 3562 with three-year revenue growth of 102 percent. - August 16, 2019 - Transparent BPO

RingOver Takes on the UK and Ireland with New Startup-Friendly Plan

RingOver just announced that qualifying startups in the UK and Ireland can subscribe to its new plan RingOver Startup Booster, giving them access to its feature-packed cloud phone service at pricing of up to 40% off. - August 10, 2019 - RingOver

Agents Republic Opens East Coast Sales Office in Toronto

Company expands its footprint to strengthen client relationships to provide high-quality customer support outsourcing services worldwide. Agents Republic Inc. announces the opening of its East Coast sales office in Toronto, ON as an addition to its headquarters in Vancouver, BC, Canada. The new office is located at 250 Yonge Street, in the office building of the iconic Toronto Eaton Centre and it will strengthen client relations across East Coast North America. - July 22, 2019 - Agents Republic Inc.

RingOver Simplifies Contact Management for Zoho CRM Users

RingOver takes advantage of Zoho’s PhoneBridge integration to enhance team productivity, flexibility and mobility. - March 29, 2019 - RingOver

Akorbi Ranks in the Top 10 Language Service Providers in the US

Slator, an independent language services industry analyst firm ranked Texas based Akorbi, the 9th largest langage service provider (LSP) in the nation, and 27th largest organization worldwide in their recent Language Service Provider Index (LSPI). The Slator LSPI is the language service... - March 15, 2019 - Akorbi

IAOP Awards Acquire BPO as One of 2019 Best of the Global Outsourcing 100

Global service provider hailed as one of the world’s finest in prestigious outsourcing list. - March 10, 2019 - Acquire BPO

Aloware Announces the Release of Cloud-Based Contact Center Platform

Aloware Announces the Release of Cloud-Based Contact Center Platform

Aloware is pleased to announce the release of its new, powerful Contact Center solution, which enables small and medium-sized businesses to launch a call center in the cloud. Aloware’s contact center unifies calls, SMS messages, and social messengers into one single platform for businesses and prospects to connect. - February 25, 2019 - Aloware

Smith.ai to Exhibit at MSP Expo in Florida, January 2019

Company to showcase its virtual receptionist and live website chat services January 30 – February 1, 2019, at industry-leading event for managed services businesses. - December 20, 2018 - Smith.ai

Aloware Announces the Release of New Call and SMS Tracking Platform

Aloware is pleased to announce the release of its new software program, Aloware Universal Call and SMS Tracking Platform, which gives data-driven marketers the ability to track calls generated marketing campaigns and analyze them. - May 09, 2018 - Aloware

North Carolina 811 Celebrates Eleventh Annual National Safe Digging Month

NC811 encourages North Carolina residents to always call 811 three working days before digging. This April marks the 11th annual National Safe Digging Month, reminding North Carolina residents to always call 811 three working days before any digging project. National Safe Digging Month is formally... - April 04, 2018 - North Carolina 811 Inc

Akorbi Ranked 12th Largest Language Service Provider in the Nation

Independent Global Market Research Firm Shows Akorbi’s Growth in US and Global Rankings - March 31, 2018 - Akorbi

Akorbi CEO and Co-Founder Claudia Mirza Honored as a "2018 Women’s Business Enterprise Star"

Honored Before 1,500 Business Leaders at “Salute To Women’s Business Enterprises” - March 22, 2018 - Akorbi

Acquire BPO Lands on IAOP's Global Outsourcing 100 List for Second Time

Multi-awarded global outsourcer lauded anew in world's best providers list. - March 02, 2018 - Acquire BPO

SOPHI Launches Exclusive 30-day Trial for Gaming Market

SOPHI, Inc., a business process outsourcing centre that offers customer care and back-office solutions to start-ups and established SMEs in the US and Europe, plans to launch its free 30-day trial for potential gaming clients at the ICE Totally Gaming 2018 at ExCel London, UK, from 6 February to 8... - February 01, 2018 - SOPHI Inc.

Australian Owned Phone Answering Company Redesigns Their Website

A reputable live answering service provider based in Melbourne has recently launched a fresh new website. Call Service looks after clients from all over Australia with a range of virtual answering services, essentially acting as an external receptionist and handling calls as required. Fully... - November 29, 2017 - Call Service

CenturionCARES Announces Release of CARES 14.0

CenturionCARES Announces Release of CARES 14.0

Newest Call Center Software Release Delivers Unprecedented Efficiency Gains & Real Cost Savings - November 12, 2017 - CenturionCARES

Teleperformance to Hire 1000 Employees Across Florida

Company to Host Career Fair on September 27 in North Lauderdale, Boca Raton, Port St. Lucie and Panama City. - September 25, 2017 - Teleperformance

American Help Desk Becomes Member of MSPAlliance®

American Help Desk, one of the nation's leading call centers, offering Level 1, 2 and 3 Tech Support and MSP Support Services, joins vibrant global consortium of cloud, managed service providers and technology enabling vendors - September 10, 2017 - American Help Desk

Teleperformance to Host National Hiring Day Across Their USA Locations

Teleperformance to Host National Hiring Day Across Their USA Locations

Career Opportunities for Over 1,000 People - August 21, 2017 - Teleperformance

American-Macedonian Outsourcing Company Announces High Profile CEO

Former Macedonian Minister of Foreign Investments Jerry Naumoff Named CEO of Taskforce BPO - July 28, 2017 - Taskforce BPO

Advantage Communications Inc. Appoints Gregory Hough as CEO; Kent MacPhee Moves to Chairman of the Board

Advantage Communications Inc. (ACI), a leading Canadian BPO service provider of on-shore and nearshore outsourced customer support, announces today that it has appointed Gregory Hough as president and chief executive officer effective immediately. Kent MacPhee, current CEO of nine years, will... - July 11, 2017 - Advantage Communications Inc.

Revitalize Business Services Launches “Commit Virtually, Act Locally” Project

This community focused project encourages people that are remote workers to join together to do service. - July 06, 2017 - Revitalize Business Services, LLC

Advantage Communications Announces Appointment of New Vice-President of Business Development

25-Year Services Sector Expert Randy Clapp appointed to lead business development for Advantage Communications as operations expand in Eastern Canada and Kingston, Jamaica. - June 16, 2017 - Advantage Communications Inc.

TeleConnect Senior Services, Inc. Announces the Launch of Their Virtual Assistance Service for Seniors

Seniors citizens who feel isolated, are frustrated with technology, or who just need someone to speak with, can now turn to a new nationwide virtual assistance service for seniors. - May 24, 2017 - Michael Kessler

iNEMSOFT CLASSONE® Endpoint Manager 5.1 Now Rated “Avaya Compliant”

The CLASSONE Endpoint Manager promotes uninterrupted service delivery to customers by simplifying management of IP and SIP phones, soft phones and gateways across multiple communication servers around the globe. - May 15, 2017 - iNEMSOFT

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