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A reputable live answering service provider based in Melbourne has recently launched a fresh new website. Call Service looks after clients from all over Australia with a range of virtual answering services, essentially acting as an external receptionist and handling calls as required. Fully responsive... - November 29, 2017 - Call Service
Newest Call Center Software Release Delivers Unprecedented Efficiency Gains & Real Cost Savings - November 12, 2017 - CenturionCARES
Company to Host Career Fair on September 27 in North Lauderdale, Boca Raton, Port St. Lucie and Panama City. - September 25, 2017 - Teleperformance
American Help Desk, one of the nation's leading call centers, offering Level 1, 2 and 3 Tech Support and MSP Support Services, joins vibrant global consortium of cloud, managed service providers and technology enabling vendors - September 10, 2017 - American Help Desk
Career Opportunities for Over 1,000 People - August 21, 2017 - Teleperformance
Former Macedonian Minister of Foreign Investments Jerry Naumoff Named CEO of Taskforce BPO - July 28, 2017 - Taskforce BPO
Advantage Communications Inc. (ACI), a leading Canadian BPO service provider of on-shore and nearshore outsourced customer support, announces today that it has appointed Gregory Hough as president and chief executive officer effective immediately. Kent MacPhee, current CEO of nine years, will continue... - July 11, 2017 - Advantage Communications Inc.
This community focused project encourages people that are remote workers to join together to do service. - July 06, 2017 - Revitalize Business Services, LLC
25-Year Services Sector Expert Randy Clapp appointed to lead business development for Advantage Communications as operations expand in Eastern Canada and Kingston, Jamaica. - June 16, 2017 - Advantage Communications Inc.
Seniors citizens who feel isolated, are frustrated with technology, or who just need someone to speak with, can now turn to a new nationwide virtual assistance service for seniors. - May 24, 2017 - Michael Kessler
The CLASSONE Endpoint Manager promotes uninterrupted service delivery to customers by simplifying management of IP and SIP phones, soft phones and gateways across multiple communication servers around the globe. - May 15, 2017 - iNEMSOFT
Contact center app offers rapid deployment of any routing interaction flow; balancing flexibility and simplicity for the customer by leveraging integration with Genesys Customer Experience Platform and Mediu’s industry expertise. - May 15, 2017 - Mediu
Workforce management and optimization demo highlights integration with industry-leading Genesys Customer Experience Platform - May 08, 2017 - nGUVU Technologies
Leveraging the latest developments in Machine Learning and Gamification, along with social media-based workflows, nGAGEMENT is changing the way contact center teams collaborate with each other. - April 24, 2017 - nGUVU Technologies
Business Systems has won the award for Compliance Project of the Year at the FStech Awards 2017, with its Vocal Wordwach solution. - April 06, 2017 - Business Systems (UK) Ltd
A cloud telephony provider MySmarttel+ changes its name to Dzinga. - March 20, 2017 - Dzinga
Acquire BPO has been honored as one of the world’s best outsourcing service providers by the International Association of Outsourcing Professionals® (IAOP®). Acquire was named in the Leader Size category based on its global presence, employees and revenue. IAOP judged the industry on five... - March 10, 2017 - Acquire BPO
CCW, the world’s leading customer experience event series, is pleased to introduce CCW Digital, the next evolution of its Call Center IQ online community. Not simply a name change, CCW Digital represents an intention to elevate the quality of content and networking opportunities offered by the... - January 06, 2017 - CCW Digital
Consulting firm Strategic Programs Joins Illinois TDL Task Force to Address Truck Driver Shortages - December 28, 2016 - Strategic Programs
DIDforSale, a distinguished provider of productive VoIP solutions for businesses, has recently introduced their new customer portal with several key improvements. DIDforSale offers a wide selection of products and plans tailor-made for the specific needs of their clients. SIP Trunking, DID number, SMS... - December 24, 2016 - DIDforSale
DIDforSale is pleased to share that the company's SIP Trunking service is now being used by Release Point, a distinguished medical records retrieval company for insurance carriers. DIDforSale is well known for their cost efficient VoIP service, and Release Point is now using the company's SIP Trunking... - December 22, 2016 - DIDforSale
Consulting firm Strategic Programs is named one of the top 250 private companies of Colorado in 2016. - December 21, 2016 - Strategic Programs
DIDforSale, a leading SIP trunking and call origination provider, announced the launch of a complete SMS solution for their phone numbers also referred as direct inward dial (DID) numbers. The solution, made available on all new and existing US and Canada phone numbers, is a comprehensive array of SMS... - December 10, 2016 - DIDforSale
Independent audit verifies that TeleDirect meets detailed standards for security best practices and controls. - November 17, 2016 - TeleDirect
NetSapiens clients can now connect their phone system with more than 25 CRMs and Help Desk applications in a matter of minutes using the Tenfold solution. - November 16, 2016 - NetSapiens
Business Systems’ customers secured their spot within two hotly contested award categories. Winners will be announced during the Awards Dinner in London on November 21, 2016. - October 13, 2016 - Business Systems (UK) Ltd
Teleperformance, the global leader in outsourced multi-channel customer experience management, recently announced that it will be expanding its Reno, Nevada facility at 2863 Northtowne Lane with the recent addition of a new line of business. This growth will bring 200+ new career opportunities to the... - October 08, 2016 - Teleperformance
Stellar Analytics has partnered with Mammatus Limited to provide Business Development support in United Kingdom. - September 18, 2016 - Stellar Analytics
Teleperformance announced today with the expansion of a large healthcare client located at their Boca Raton facility, the hiring of 200 new full time career opportunities. - September 14, 2016 - Teleperformance
New Teledirect.com Features Refreshed Design and Enhanced Content - August 23, 2016 - TeleDirect
Creates 200 New Jobs - July 16, 2016 - Teleperformance
Nixxis closed a new partnership with Autom8 Group allowing UK contact centers to benefit from the best in Contact Center Technology. - July 02, 2016 - Nixxis
Refreshed mobile-friendly design allows for more engaging user experiences. - June 29, 2016 - LocationSmart
Nixxis, the Belgian contact center software publisher, is pleased to announce that Nixxis Contact Suite solutions are now fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS). By providing robust security measures, Nixxis Contact Suite helps businesses ensure their compliance with PCI requirements. - June 16, 2016 - Nixxis
New deal expected to enhance caller experiences and maximize revenues. - June 08, 2016 - LocationSmart
Dialing Innovations, a global software as a service company, continues their community initiative by partnering with several local businesses to collect donations for The Julian Center. - June 02, 2016 - Dialing Innovations
NetSapiens Has Announced New Features to be Released to Their Service Provider Clients Including an Attendant Console, Localization and WebRTC Collaboration. - May 13, 2016 - NetSapiens
Insightly, LiveChat and Vocalcom lead GetApp’s Q1 2016 rankings for CRM, Customer Service, and Contact Center Software. - March 10, 2016 - VOCALCOM
Consulting firm Strategic Programs only blue ribbon winner of Colorado. - March 01, 2016 - Strategic Programs
Telegenisys announced today the creation of a small business B2B (Business to Business) demand generation platform which allows small businesses to identify prospects, send them white papers and offers and make appointments. The introductory service is free for target sectors specially IT business and... - January 23, 2016 - Telegenisys
The solution will further strengthen the position of Business Systems in the UK Financial Services call recording market. - January 21, 2016 - Business Systems (UK) Ltd
After exceptional growth in many aspects of business, NetSapiens has expanded to a new corporate office that will benefit both employees and clients alike. - December 24, 2015 - NetSapiens
Dialing Innovations, a global software as a service company, partners with Pack Away Hunger to host a two-hour event to pack meals for hungry families in need. - November 26, 2015 - Dialing Innovations
Intelis and Consolidated CCS (CCCS) Agree to Combine Efforts Under New Entity. Carrier Customers Will Now Benefit from a Single Partner for Outsourced Operator Services and Directory Assistance Offering Both Hosted and Premise Based Platforms. - November 24, 2015 - Consolidated Call Center Services
Today, VoIP Dialing, Inc., a VoIP provider specializing in SIP Trunks, DIDs, Telephone System Equipment, and Bulk-SMS for small to medium size businesses, announced the expected launch of its newly revamped website. This newly redesigned website offers quick and easy access to essential information and... - November 19, 2015 - VoIP Dialing
Software as a service company Dialing Innovations strengthens affiliate program in response to recent growth by providing more flexibility, support, and additional rewards for their partner referral network. - November 09, 2015 - Dialing Innovations
Teleperformance U.S.A. Expanding in Des Moines, Iowa, with a Multinational Healthcare Client: Creates up to 100 Home Agent Positions. - October 21, 2015 - Teleperformance
Teleperformance U.S.A. Expanding once again in Fairborn, Ohio, with a Multinational Mobility Client: Creates 100 Permanent New Jobs - October 17, 2015 - Teleperformance
MattsenKumar (or “MK”) a global outsourcer headquartered in Oregon with its’ operations in India, has announced the launch of Benchmarking, Big Data & Social Media Analytics Services to aid their clients both on the BPO and consulting side. Unveiling the new offerings to a select... - October 17, 2015 - MattsenKumar, LLC
Recognized in the Company of the Year Category for Internet / New Media - September 17, 2015 - Metaverse Mod Squad
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