FLS – Fast Lean Smart UK Welcomes German Ambassador

FLS UK introduced as a leading developer of AI and Machine Learning technology to The German Ambassador, His Excellency Miguel Berger. - November 26, 2022 - FLS - FAST LEAN SMART

Commercient Has Been Shortlisted by Capterra as an Emerging Favorite Integration Tool

Commercient is excited to announce Capterra has shortlisted the SYNC data integration app as an Emerging Favorite integration tool. - November 16, 2022 - Commercient

Sytel Extends CCaaS Subscription Service Into Europe and APAC

Softdial Cloud™, Sytel's Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise contact centers, was previously only available in North America, and now has points of presence throughout Europe and APAC regions. - November 04, 2022 - Sytel Limited

Innovation Drives Double Success for FLS at European Field Service Awards

The FLS - FAST LEAN SMART team is celebrating winning Technology Innovation of the Year at the prestigious European Field Service Awards for its best-of-breed dynamic scheduling and route optimisation software FLS VISITOUR, alongside customer Amey Secure Infrastructure which won Pioneers of the Year. - October 21, 2022 - FLS - FAST LEAN SMART

Commercient, LLC Reaches Gold Tier as a Hubspot Solutions Partner

Commercient is excited to announce it reached Gold Tier as a HubSpot Solutions Partner. - October 14, 2022 - Commercient

FLS Services Strengthened with Key G-Cloud Framework Listing on the UK Government’s Digital Marketplace

FLS – FAST LEAN SMART announces that the FLS VISITOUR solution has achieved a listing on G-Cloud 13 after demonstrating its field service scheduling and route optimisation software supports the UK Government’s "Cloud First" digital mission. - September 24, 2022 - FLS - FAST LEAN SMART

Bring the Power and Flexibility of Microsoft Office Directly Into Your Uffective Environment

Keep your key Microsoft 365 docs in one easily accessible location alongside other vital project information; Have 24/7 access to up to date documents; Work simultaneously on documents with your co-workers. - September 23, 2022 - Uffective

Routine Launches New Module to Identify Inaccurate Records and Fix Them Directly in Salesforce

Routine is an AI/ML-based Smart engine that autonomously identifies issues and patterns in your critical data elements with minimal human intervention and is more than 10x faster than any traditional approaches. RoutineAI Inc. announced the general availability of the Routine platform for... - September 23, 2022 - RoutineAI

Commercient is Excited to Announce Their Signed Partnership with OnionCRM, a Zoho Authorized Partner

Commercient signs a new partnership agreement with OnionCRM, a Zoho Authorized Partner based in Auckland, New Zealand. - September 14, 2022 - Commercient

VWO Adds Personalization and CDP Capabilities to Its Armor

The world-leading experimentation platform VWO launches VWO Personalize and VWO Data360. - August 19, 2022 - VWO

Tuned-Up, Tricked-Out, and Going Global: iQuoteXpress Re-Launches with New UI, New Integrations with Microsoft and Google, and New Localizations

iQuoteXpress (IQX), a pioneering configure, price, quote (CPQ) company has released a new version of its flagship sales proposal automation and quote-to-cash solution. The revamped CPQ solution features a new user interface, seamless integrations with Google Gmail and Microsoft Outlook, and is... - August 11, 2022 - IQX

Learn from the CX-Perts at CEM Africa: NICE: NICE to Explain How to Get Up Close and Personal with Clients

Siva Pather, the MD of NICE Systems in South Africa, will reveal more about their CXone system during a workshop on the solutions display floor at the CEM Africa Summit's exhibition entitled: “Driving frictionless experiences for the contact centre and beyond” on the opening day on 23 August. - August 04, 2022 - CEM Africa

The Current Luggage Chaos at European Airports: CEM Africa to Focus on Meeting Customers' Expectations

The current luggage drama transpiring across Europe, with thousands of pieces of luggage going missing causing untold frustration, and how the airlines are communicating with their passengers, is a case study in customer experience (CX) waiting to be written. - July 31, 2022 - CEM Africa

CEM Africa Announces More International CX-Perts for Speaker Line-Up in August

Already known for connecting the CX sector’s biggest, best and brightest and sharing their success stories, the organisers of the CEM Africa Summit have announced the names of more experts who have not been featured on the speaker line-up of this long-running specialised CX gathering before. - July 29, 2022 - CEM Africa

VWO Named the Leader in Five Categories of G2’s Summer 2022 Reports

Big win for VWO with 20 badges across five categories. - July 24, 2022 - VWO

Solvares Group Continues to Grow with the Acquisition of mobileX AG

The Munich-based software developer complements the Group's portfolio with mobile solutions for Field Service Management and Maintenance. - July 08, 2022 - FLS - FAST LEAN SMART

COSLR Lowers Monthly Cost on Leading B2B Sales Automation & Marketing Platform

COSLR (pronounced as “co-seller”) is the leading sales and marketing automation tool that helps sales reps, recruiters, & business owners find the prospects they need in any industry. With a database of over 500M contacts and growing has lowered the monthly cost of its marketing and sales automation platform. In an effort to help agency owners, sales teams, and marketers at small startups and mid-tier organizations, the monthly rate of COSLR Unlimited has been reduced 50% - July 06, 2022 - COSLR

Africa Leading Digital Transformation in Customer Experience (CX) as CEM Africa Gathers Leading Brands in August

McDonald’s, Vodacom, Nedbank, Spar, Dischem and Superbalist are just some of the successful consumer brands that will participate in the upcoming CEM* Africa Summit, taking place from 23–24 August in Cape Town. *CEM = Customer Experience Management “It is no secret that the... - June 15, 2022 - CEM Africa

Here’s How This 23-Year-Old Entrepreneur is Making Waves in the Digital Marketing World by Creating 22Apps, a Long Awaited No-Code App Building Software

22apps was created to assist entrepreneurs and small business owners in entering the world of mobile app marketing by providing a simple to use, no-code mobile app building software. - June 02, 2022 - 22apps

FocalScope Enables Travel Management Companies to Navigate Tough Times with Higher Productivity

In current times of uncertainty, FocalScope’s email ticketing and voice software is enabling corporate and maritime travel management companies to get full visibility on their customer service operations, deploy virtual or hybrid working teams, manage critical SLAs, and capture productivity gains using technology. - May 19, 2022 - FocalScope Customer Service Software

AppMaster - A Unique Enterprise-Level No-Code Platform with Code Generation - Was Featured as a Spring High Performer by G2

On March 22, leading p2p software review platform G2 published its season reports. No-code startup AppMaster.io was featured as a High Performer in 4 categories, even though the first version of the AppMaster platform was released only 8 months ago. - May 08, 2022 - AppMaster

AGENT511 Joins the RapidSOS Partner Network and is Now RapidSOS Ready

The partnership enables 911 telecommunicators to receive AGENT511 TEXTBLUE feature-rich, text-to-9-1-1 and multimedia content via RapidSOS Portal. - April 14, 2022 - AGENT511

Nebula Brands and Wissee Collaborates to Fuel a New Age of e-Commerce Growth with AI and Big Data

Nebula Brands, an Amazon Aggregator, and Wissee, a Seattle-based data intelligence platform announce strategic collaboration to unleash the power of AI and big data for the next generation of e-commerce and social commerce brands. The consumer landscape is changing in the most unpredictable and... - April 07, 2022 - Wissee

FLS Partners with Ecomaster to Optimise Field Scheduling for Furniture Repairs and Commercial Maintenance

Ecomaster has selected FLS - FAST LEAN SMART to optimise scheduling and route planning across their extensive retail furniture repair services and project-based refurbishments. - March 24, 2022 - FLS - FAST LEAN SMART

Lance Scott Joins Alleva

Lance Scott Joins Alleva

Lance Scott joins the Alleva team as VP of Sales. He brings a wealth of experience, knowledge, and leadership to the sales division. Alleva is the friendliest EMR in behavioral health. - March 22, 2022 - Alleva

Winmore Appoints Virgil Ferreira as Chief Operating Officer to Lead Next Stage of Global Growth

Winmore Appoints Virgil Ferreira as Chief Operating Officer to Lead Next Stage of Global Growth

Former Magaya Corporation Leader Joins Winmore as forwarders, brokers and carriers embrace RateAI platform to increase win rates, boost margin and leverage machine learning. - February 25, 2022 - Winmore

Crocodile Solutions Adds New Client to Wings® Legal Case Management Cloud Software

Crocodile Solutions Adds New Client to Wings® Legal Case Management Cloud Software

The Disability Champions, an FL-based law firm, chose Wings® legal disability case management software to assist in their firm’s nationwide expansion plans. Crocodile Solutions is the creator of Wings® Legal Case Management Cloud Software. - February 25, 2022 - Crocodile Solutions

Sytel Delivers Fully Managed Cloud Solution for Kantar’s Global CATI Centers

Sytel has completed delivery of its Contact Center as a Service (CCaaS) cloud platform for Kantar’s global market research centers. The platform supports the expected load of 3500+ concurrent telephone interviewers across 25+ countries, and allows any of the global Kantar businesses to run... - February 23, 2022 - Sytel Limited

Loway Switzerland Announces the Release of QueueMetrics Call Center Suite Version 22.02

Loway is glad to announce the release of a new version of QueueMetrics. - February 19, 2022 - Loway

XaiPient Joins the HubSpot App Marketplace

XaiPient announced that it is now listed in the HubSpot App Marketplace. XaiPient’s app uses advanced Trustworthy AI models to accurately predict buying behavior, eliminating the need to set up complex lead scoring rules. It provides a principled attribution solution as well. Revenue teams can confidently pursue the most promising accounts, and allocate budget to the most effective campaigns and channels, thus boosting marketing and sales ROI. - February 16, 2022 - XaiPient Inc.

Samiteon is Now a Certified Salesforce Consulting Partner

Samiteon, a leader in innovation and technology solutions has achieved the status of a Certified Salesforce Partner. Their Salesforce certification clearly illustrates that Samiteon continues to adopt and exceed industry-leading standards that enables them to stand out as a leader in CRM software... - February 08, 2022 - Samiteon LLC

Winmore Appoints Christian Ove Sørensen as Managing Director for EMEA

Winmore Appoints Christian Ove Sørensen as Managing Director for EMEA

Global Sales Veteran to Lead Winmore’s Customer-Facing Operations in Rapidly Growing Region. - February 03, 2022 - Winmore

FLS Partners with Amey to Transform Repairs Services for MOD Homes

Field force scheduling specialist FLS - FAST LEAN SMART has won a contract with one of the world’s largest infrastructure operators to enhance the service experience at military homes across the UK. - February 03, 2022 - FLS - FAST LEAN SMART

Ambit Appoints Jaap van Vliet Managing Director to Accelerate the Growth of Digital Services in EMEA

Ambit Software appoints Jaap van Vliet Managing Director for EMEA to lead Digital Services growth strategy. - January 22, 2022 - Ambit Software

Postalytics Launches First Free Direct Mail Automation Marketing Software in Canada

Postalytics Launches First Free Direct Mail Automation Marketing Software in Canada

Leading American direct mail automation software company, Postalytics announced its launch in the Canadian market today. The innovative software has been described as bringing “direct mail into the digital age.” - January 11, 2022 - Postalytics

Commercient is Excited to Announce Their New Partnership with Simple Machines Marketing, a B2B Marketing Agency

Commercient signs a new partnership agreement with Simple Machines Marketing, a HubSpot Certified Agency Partner and B2B Marketing Agency based in Chicago. - January 05, 2022 - Commercient

goNDA Releases a Legal App, Allowing Users to Take Legalities Into Their Own Hands

goNDA Releases a Legal App, Allowing Users to Take Legalities Into Their Own Hands

goNDA"s mobile application offers full document lifecycle management from legal templates with e-signature capabilities, to legal education and support, all in one mobile application. - December 16, 2021 - GO NDA LLC

Solvares Group Strengthens Position as European Champion for Resource Optimisation and Expands Portfolio with Transport Management Experts Opheo

FLS - FAST LEAN SMART parent Solvares Group continues to strengthen its position as European leader for resource optimisation: With the acquisition of Opheo Solutions GmbH, the Group is expanding its portfolio to include solutions for truck dispatching and route optimisation in the transport sector and is continuing its course of strategic growth. - December 16, 2021 - FLS - FAST LEAN SMART

Allset Raises $3M to Automate Tips for Service Professionals

Allset Raises $3M to Automate Tips for Service Professionals

Allset in Lehi Utah announces massive funding round to drive personalized mobile messaging for service businesses. - December 14, 2021 - Allset

Loway Announces Official Sponsorship for CommCon Virtual 2021

Loway SA, provider of solutions for contact centers, announces that it has signed to become official Sponsor of CommCon Virtual 2021, the only vendor neutral events in the Real Time Communications industry, held from 6th to 10th of December online. - December 03, 2021 - Loway

Commercient is Proud to Announce Their Partnership Agreement with App Solve That Provides Salesforce Implementations

Commercient signs a new partnership agreement with App Solve, a Certified Salesforce Implementation Partner that has over 500 Salesforce implementations and consulting projects based in Toronto, Canada. - November 27, 2021 - Commercient

Espire Infolabs Partners with Conversational Ai Leader Pattr (Formerly Proxima) in ANZ

Espire Infolabs, a global Digital Transformation & Total Experience Solutions Provider today announced its partnership with a leading Conversational AI provider Pattr (formerly known as Proxima with a product called Iris) for ANZ region. Pattr is a Conversational AI platform to power, enable,... - November 25, 2021 - Espire Infolabs

Introducing goNDA, a Legal Self-Service Mobile Application, Providing Accessibility for Everyone

Introducing goNDA, a Legal Self-Service Mobile Application, Providing Accessibility for Everyone

GoNDA announces the launch of its mobile application for iOS and Android. - November 10, 2021 - GO NDA LLC

Voucherify Announces a Free Subscription Plan

Voucherify, an API-first promotion and loyalty management software, has just launched a free plan option for start-ups and SMEs. - November 06, 2021 - Voucherify

Why eTailers Are Missing Out on Billions in Sales: CEM Africa Features Latest SA Digital CX Report

From the "unboxing" of a new purchase to the many abandoned transactions that are costing online retailers billions - the marketing gurus behind The 2021 South African Digital Customer Experience Report will unpack the compelling, and sometimes, surprising results from the survey during... - November 05, 2021 - CEM Africa

CEM Africa Gathers Who’s Who of Ecommerce and CX Gurus

Some of the leading global and local pioneers in ecommerce and customer experience (CX) are set to share their insights, case studies and success stories at the upcoming CEM Africa from 10–11 November 2021. This follows the unprecedented, accelerated adoption of ecommerce and online shopping... - November 04, 2021 - CEM Africa

How UPMC Simplifies Supplier Diversity and Inclusion

A tailored solution to simplify the vetting process for diverse suppliers. - October 29, 2021 - Certifiably Diverse

Milagro’s $2M Funding Brings Technology to Increase Restaurant Sales by $150K/Year Per Location

Milagro’s $2M Funding Brings Technology to Increase Restaurant Sales by $150K/Year Per Location

Cash infusion paves the way for Milagro’s leadership role to help restaurants increase sales and profitability using customer data. - October 21, 2021 - Milagro

Multichoice, Shoprite, Woolworths, Superbalist and Others to Share Lessons in Customer Experience (CX) at CEM Africa in November

Customer experience (CX) experts from some of the most recognised and successful brands on the continent, including Multichoice, Woolworths, Shoprite, Superbalist, African Bank, DHL and Rand Merchant Bank, will share their successes, failures and lessons learnt during the next edition of CEM Africa Summit, taking place from 10–11 November 2021. - October 15, 2021 - CEM Africa

Global Diversity Awareness Means Business

Certifiably Diverse Software Solution Drives Inclusion & Global Economic Impact. - October 15, 2021 - Certifiably Diverse

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