Design Your Italy Gains the Trust of Travellers with a New, More Streamlined and Cost-Transparency Business Model

A young Travel Design company is looking to disrupt the Tourism Industry with a new, more sustainable, and cost-transparent business model. - November 18, 2022 - Design Your Italy

CEO of Edge Connect Marketing Matthew Goodchild Looks at Why Atlanta is Perfect for Startups

CEO of Edge Connect Marketing Matthew Goodchild Looks at Why Atlanta is Perfect for Startups

It’s not only from a financial perspective but it’s the whole culture of the city that is warm and welcoming to newcomers. - November 14, 2022 - Edge Connect Marketing

Corporate Concepts is Giving Back

Corporate Concepts is Giving Back

Corporate Concepts teams up with the organization "Teens Under Construction," this holiday season to focus on helping underprivileged youth in the New York area. - November 14, 2022 - Corporate Concepts Inc.

Bthbestsellers Launches Pilot Web Section for Advanced Students

Bthbestsellers Launches Pilot Web Section for Advanced Students

Supports Body of Knowledge Goals Relative to High School, College, University, Technical, and Other Fields Of Higher Education. - October 26, 2022 - Bthbestsellers

Learn from the CX-Perts at CEM Africa: NICE: NICE to Explain How to Get Up Close and Personal with Clients

Siva Pather, the MD of NICE Systems in South Africa, will reveal more about their CXone system during a workshop on the solutions display floor at the CEM Africa Summit's exhibition entitled: “Driving frictionless experiences for the contact centre and beyond” on the opening day on 23 August. - August 04, 2022 - CEM Africa

The Current Luggage Chaos at European Airports: CEM Africa to Focus on Meeting Customers' Expectations

The current luggage drama transpiring across Europe, with thousands of pieces of luggage going missing causing untold frustration, and how the airlines are communicating with their passengers, is a case study in customer experience (CX) waiting to be written. - July 31, 2022 - CEM Africa

CEM Africa Announces More International CX-Perts for Speaker Line-Up in August

Already known for connecting the CX sector’s biggest, best and brightest and sharing their success stories, the organisers of the CEM Africa Summit have announced the names of more experts who have not been featured on the speaker line-up of this long-running specialised CX gathering before. - July 29, 2022 - CEM Africa

Africa Leading Digital Transformation in Customer Experience (CX) as CEM Africa Gathers Leading Brands in August

McDonald’s, Vodacom, Nedbank, Spar, Dischem and Superbalist are just some of the successful consumer brands that will participate in the upcoming CEM* Africa Summit, taking place from 23–24 August in Cape Town. *CEM = Customer Experience Management “It is no secret that the... - June 15, 2022 - CEM Africa

My Centre Office Supports Select Business Owners with Free Access to Productivity Tool

My Centre Office (MyCO) has announced the launch of its "freemium" package scheduled to run from May 2022 through the month of July. This feature has been developed to enable users utilize features of the business productivity and management tool for free. Visit www.mycrentreoffice.com and select "Start for FREE" to begin your journey - June 09, 2022 - My Centre Office

FocalScope Enables Travel Management Companies to Navigate Tough Times with Higher Productivity

In current times of uncertainty, FocalScope’s email ticketing and voice software is enabling corporate and maritime travel management companies to get full visibility on their customer service operations, deploy virtual or hybrid working teams, manage critical SLAs, and capture productivity gains using technology. - May 19, 2022 - FocalScope Customer Service Software

Strategic Results JV Receives 8(a) Stars III Award

Will Provide AI, Other Emerging Technologies with Prestigious Award. - March 01, 2022 - Strategic Results

BG Locksmith Now Offering 24-Hour Emergency Services

BG Locksmith LLC announced today it will now be offering 24-hour emergency locksmith services in Bowling Green, KY and the surrounding areas. - January 13, 2022 - BG Locksmith LLC

Leading Contact Center Firm, Quality Contact Solutions, Receives SOC 2 Type 2 Certification

Leading Contact Center Firm, Quality Contact Solutions, Receives SOC 2 Type 2 Certification

Quality Contact Solutions, Inc (QCS), a leading outsource contact center and BPO company, today announced that it received its SOC 2 Type 2 certification.  - December 13, 2021 - Quality Contact Solutions

New Book on Abruzzo, Italy Reveals the Immense of Local Heritage

The love of an American for Abruzzo aimed at promoting the greenest region of Europe. - November 26, 2021 - Design Your Italy

The Nistula Group Launches Its Integrated Business Services from 2021

As per the Founder & CEO, Mrs. Debarati Sanyal, The Group launched its Integrated Business Services strategy post-COVID-19 to counter the immediate fall out of issues being faced by support and solution centres globally. As Debarati puts it as "collaboration for competition," the... - November 17, 2021 - The Nistula Group of Companies

Why eTailers Are Missing Out on Billions in Sales: CEM Africa Features Latest SA Digital CX Report

From the "unboxing" of a new purchase to the many abandoned transactions that are costing online retailers billions - the marketing gurus behind The 2021 South African Digital Customer Experience Report will unpack the compelling, and sometimes, surprising results from the survey during... - November 05, 2021 - CEM Africa

CEM Africa Gathers Who’s Who of Ecommerce and CX Gurus

Some of the leading global and local pioneers in ecommerce and customer experience (CX) are set to share their insights, case studies and success stories at the upcoming CEM Africa from 10–11 November 2021. This follows the unprecedented, accelerated adoption of ecommerce and online shopping... - November 04, 2021 - CEM Africa

Gaprise Awarded Best Outbound Partner for 2021 by monday.com

Gaprise, a global marketing technology provider, has been awarded Best Outbound Partner for 2021 by monday.com. - October 29, 2021 - Gaprise Inc.

Peerless Services: Debrett’s Appoints Air Business for Membership Management

Debrett’s, the world’s leading etiquette authority and publisher of the renowned Debrett’s Peerage and Baronetage since 1769, has selected Air Business Subscriptions to provide a range of membership management services. - October 16, 2021 - Air Business

Multichoice, Shoprite, Woolworths, Superbalist and Others to Share Lessons in Customer Experience (CX) at CEM Africa in November

Customer experience (CX) experts from some of the most recognised and successful brands on the continent, including Multichoice, Woolworths, Shoprite, Superbalist, African Bank, DHL and Rand Merchant Bank, will share their successes, failures and lessons learnt during the next edition of CEM Africa Summit, taking place from 10–11 November 2021. - October 15, 2021 - CEM Africa

Quality Contact Solutions Receives SOC 2 Type 1 Certification

Quality Contact Solutions Receives SOC 2 Type 1 Certification

This rigorous certification demonstrates Quality Contact Solutions’ ongoing commitment to safeguarding client data. - August 17, 2021 - Quality Contact Solutions

Quality Contact Solutions Ensures STIR/SHAKEN An Attestation for Client Telemarketing Programs

Award winning telemarketing services service provider, Quality Contact Solutions, offers STIR/SHAKEN enterprise solutions for its clients. - June 09, 2021 - Quality Contact Solutions

New Singapore Customer Experience Report Ranks E-Commerce Retailers

run_frictionless benchmarked the customer experience of three e-commerce stores in Singapore. Discover why retail store Little Nyonya ran frictionless. - May 04, 2021 - run_frictionless

run_frictionless Publish New Whitepaper on the Best Digital Transformation Frameworks

This whitepaper promises to be the go-to directory of digital transformation frameworks from the big consulting companies. - April 13, 2021 - run_frictionless

Original Orlando Tours' Michael Bradley Nominated for UCF Award

Tourism Executive Named Finalist for Integrated Business Excellence Award in Creativity - March 31, 2021 - CX Orlando Research and Revenue Architects

Quality Contact Solutions Hires Implementation and Quality Assurance Manager

Outsource Telemarketing professional Erin Langenberg joins Quality Contact Solutions, a leading outsourced B2B and B2C telemarketing provider, as implementation and quality assurance manager. - March 25, 2021 - Quality Contact Solutions

Founder of Millennial Boss Network, Inc., Finds, Grows, and Develops Tomorrow's Up and Coming Business Owners with Management in Training Program

Founder of Millennial Boss Network, Inc., Finds, Grows, and Develops Tomorrow's Up and Coming Business Owners with Management in Training Program

Founder of Millennial Boss Network, Works toward providing career opportunities and financial independence to today’s generation. - March 18, 2021 - Millennial Boss Network, Inc.

Telemarketing Services Firm QCS Hires SOC 2 Auditor

Telemarketing Services Firm QCS Hires SOC 2 Auditor

Telemarketing Services firm, QCS, hires A-LIGN ASSURANCE as their SOC 2 Auditor. SOC 2 is the industry standard for data security. - February 23, 2021 - Quality Contact Solutions

New Yoga Program Aims to Fight Loneliness, Depression and Burnout Caused by Pandemic

Shae Sterrett, LLC, a virtual yoga therapy practice and holistic wellness practitioner based in Keene, NH, is pleased to present Evolution From Within. This unique 9-week self-mastery experience combines all the personal wellness and self help practices people are looking for right now to combat... - February 14, 2021 - Shae Sterrett

run_frictionless Announce a Partnership Moqups

Users of the 4Qs framework now have more choices thanks to Moqups. Consultants can now enjoy an interactive experience for themselves and their clients via Moqups. Moqups permits consultants to access many kinds of publicly available frameworks like the 4Qs and use these templates to deliver... - February 02, 2021 - run_frictionless

Telemarketing Services Professional Chris Grothe Joins Quality Contact Solutions as VP of Operations

Telemarketing Services Professional Chris Grothe Joins Quality Contact Solutions as VP of Operations

Telemarketing Services Professional Chris Grothe joins Quality Contact Solutions, a leading outsourced B2B and B2C telemarketing provider, as the VP of Operations. - January 20, 2021 - Quality Contact Solutions

Listen/Vote for the Second Shoutout of the Week on DTR Inc.'s Radio Station Rock on Neon Radio

The first winning song was Let You In by Starveya on this show set up to not only play new wave songs but to embrace the full new wave experience by playing songs and artists new to fans of new wave. - January 05, 2021 - DTR Inc.

Voting Open for First Shoutout of the Week on DTR Inc.'s Radio Station Rock on Neon Radio

Rock on Neon Radio's new schedule starts January 1, 2021. The station's motto is “some that you recognize, some that you've hardly even heard of,” a quote from the song Celluloid Heroes by The Kinks. - December 29, 2020 - DTR Inc.

What if New Wave Never Ended Coming to DTR Inc's Radio Station Rock on Neon Radio in 2021

A new schedule is coming to Rock on Neon Radio starting January 1, 2021. All shows keep with the station's motto, “some that you recognize, some that you've hardly even heard of” which is a quote from the song Celluloid Heroes by The Kinks written by Ray Davies. - December 26, 2020 - DTR Inc.

The Business Model Canvas Now Integrates with run frictionless 4Qs

The 4Qs framework acts as a lens to help business consultants get more out of the Business Model Canvas. - November 18, 2020 - run_frictionless

timetoreply Launches Global Channel Partner Program

SaaS company, timetoreply, launches Global Partner Program to harness the demand for rapid to deploy sales and customer support tools. - October 16, 2020 - Time To Reply

Carolina Industrial Agency Earns Sixth City Beat News Spectrum Award for Customer Satisfaction

Independent insurance agency wins six straight Spectrum Awards for outstanding customer satisfaction. - October 07, 2020 - City Beat News

run_frictionless Identify Seven Levers of Frictionless Customer Experience

Organizations that target these seven indicators are more likely to reach double-digital growth. - October 05, 2020 - run_frictionless

Announcing the 4Qs Framework: a Companion Framework to the Business Model Canvas

Now, there is a new framework available that is as simple and effective as Business Model Canvas. It is called the 4Qs. Short for Four Quadrants, the 4Qs was written in 2018 by Australian entrepreneur Anthony Coundouris. - September 21, 2020 - run_frictionless

run_frictionless 4Qs Framework Drives Adoption of Agile Methodologies

The 4Qs framework drives the adoption of Agile methodologies deeper into an organization. The two frameworks are complementary and allow for simultaneous adoption. - September 08, 2020 - run_frictionless

AFWERX Announces Blue Roof Labs & Strategic Results Among Top Selected Teams Across the Globe Vying to Build the Base of the Future

AFWERX, the catalyst for fostering innovation within the U.S. Air Force, announced the team of Blue Roof Labs & Strategic Results as one of the top 92 participating teams selected from across the globe competing to build the Base of the Future Challenge. The AFWERX Challenge is centered around... - September 07, 2020 - Strategic Results

2020 Marks McCormack Roofing’s 10th Straight Talk Award for Outstanding Customer Satisfaction

McCormack Roofing, Construction & Energy Solutions receives its tenth consecutive prestigious Talk Award for earning high customer satisfaction ratings. - July 11, 2020 - The Talk Awards

Stanford Chiropractic Center Wins 10th Consecutive Talk Award for Patient Satisfaction

Palo Alto chiropractor Dr. Gavin Carr and his team received high marks again for patient satisfaction, earning them 10 straight Talk Awards. - July 02, 2020 - The Talk Awards

Shae Sterrett, LLC Updates Business Division Hireshae to Virtual Business Solutions

New Name, Same Reliable Marketing and Business Solutions for Clients Nationwide - June 23, 2020 - Shae Sterrett

End 2 End Results Vertical Marketing Delivers

End 2 End Results Vertical Marketing Delivers

Through their proprietary formula, Dave Grimm and his team at End 2 End Results (E2E) are able to build incredibility detailed client persona models for vertical market growth in the services, investment, real estate and legal spaces. - June 14, 2020 - End 2 End Results

Black Light Communication Strategies LLC Announces New Communication Consulting Services

Black Light Communication Strategies LLC, a Houston-based communication consulting firm, today announced an expanded service list to meet the needs of their current and potential clients. The expanded list of services include marketing Consulting Services, Public Relations, Educational Research, Design and Training. - June 08, 2020 - Black Light Communication Strategies

MSPA Americas Selects Buena Vista Events & Management

BVEM to Assume Day-to-Day Management of CX Association Effective June 1 - June 02, 2020 - CX Orlando Research and Revenue Architects

Genesis Acquisitions Responds to COVID-19 with More Career Opportunities

Genesis Acquisitions Responds to COVID-19 with More Career Opportunities

A local marketing firm responds to the COVID-19 Pandemic with more career opportunities. - May 19, 2020 - Genesis Acquisitions

Dwayne Samuels of Samelogic Named Lead Community Organizer of San Francisco for Global Entrepreneurship Week 2020

"Entrepreneurship is the lifeblood of the economy. Global Entrepreneurship Week has educated and connected me with fellow founders and venture capitalists who have significantly helped my startups. It is something I look forward to every year, and I am happy to be at the helm of 2020's proceedings for the city of San Francisco," said Samuels. - May 08, 2020 - Samelogic

CX Orlando Commences COVID-19 Audits

Program Ensures Franchisees Are Not Creating Corporate Liability - April 29, 2020 - CX Orlando Research and Revenue Architects

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