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Loway announces the release of QueueMetrics call center suite for Asterisk PBX version 19.04, update is free. - April 07, 2019 - Loway
Announcing Halp, a conversational ticketing solution for IT teams allowing them to assign, prioritize, and answer requests from Slack in a message-based interface. They are taking conversational ticketing experience to a whole new level. - April 04, 2019 - Halp
Apart from the basic messaging tools users are going to need, Bat Messenger provides some advanced features like anonymous group chats, temporary group chats, confidential code to guard users’ privacy. - April 02, 2019 - Batword
As a partner with one of the most recognized companies in the world, Pushnami will receive business, technical, sales, and marketing resources that will better help them serve their customers. - March 25, 2019 - Pushnami
The new PageGate Filter Pack allows for integrated communications and brings text messaging to a whole new level. - February 08, 2019 - NotePage, Inc.
Entrepreneur Lynda Brown-Ganzert has created the world's first social health prescription - on a mission to leave No Patient Alone. Curatio combines the power of social networking with daily disease management tools to help patients achieve their best health outcomes. - February 01, 2019 - Curatio
2019 set to be the year of adaptive workspace management. - January 22, 2019 - Liquidware
Accelerates Channel Partners’ Move to Cloud with Innovative Solutions - January 07, 2019 - Liquidware
AppleButter Software has released version 5.5.20 of its popular Venga office paging and messaging system.
Along with Venga’s typical computer paging functions, version 5.5.20 adds the ability to clear a selected staff member (white or red border around their button) by clicking on the application... - December 31, 2018 - AppleButter Software
ConnectSocial Inc., the Silicon Valley-based tech firm, has recently launched a new feature to their immensely popular social app, ConnectSocial, known for its safe and secure platform. The new "Ride" feature takes the innovative social app with a focus on the security of social media users,... - December 03, 2018 - ConnectSocial Inc.
Asterisk in the Contact Centre Satisfaction Report 2018 Edition. - November 17, 2018 - Loway
Kore.ai Inc., the world’s leading provider of conversational AI software platforms, plans to highlight the business transformational impact of AI-powered chatbots for the fintech sector at the Singapore FinTech Festival 2018, between November 12 and 16 in Singapore. The company will showcase how... - November 15, 2018 - Kore.ai
eWireless™, a pioneer in interactive and strategic public WiFi solutions today announced their first line of original cloud managed Wireless Access Points engineered to interact with consumers. With the capacity to manufacture their own equipment eWireless will now offer Wireless Access Points that are purpose built with features designed to allow for the best possible customer experience and consumer engagement. - November 05, 2018 - eWireless
Before putting in place a 17a-4 Remote Data Archiving solution as part of the FINRA designated third part (D3P) obligations, it's important that firms know a few tricks to help them automate the archiving of electronic records to close gaps. - November 03, 2018 - AdvisorVault
The new pascom partner programme is designed to be more rewarding, more profitable and more accessible, offering free registration, training and certification plus access to successfully sell pascom phone system solutions. - October 21, 2018 - pascom GmbH & Co. KG
SooNet Inc., a software company based out of Harrisburg PA, announced the next update of their first mobile app, available for IOS. RankOut, the newest social media app, has been on the App Store since July 18, 2018 and has already reached the top 300 in most popular apps. This all-mobile experience... - October 17, 2018 - Soonet
New partnership enables leading UK provider of Video and Collaboration solutions to add 8x8 cloud-based voice and UC solutions to portfolio. - October 04, 2018 - VideoCentric Ltd
pascom 18 is the company’ most technologically advanced and competitively positioned business communications platform to date and focuses on delivering enhanced cloud technology, end-user mobility and secure collaboration from anywhere at anytime, thus providing pascom customers with greater agility through leveraging greater mobility, productivity and cost saving benefits. - October 03, 2018 - pascom GmbH & Co. KG
The searchable browser connects every community to every user on the SynQ platform. - September 21, 2018 - CryptoSyndicate, Inc.
The Philippines call centers can take benefit of the most advanced call center solution launched by the Elision. As per the announcement, this is a tailored solution launched for the Philippines call centers. - September 12, 2018 - Elision Technolab LLP
Select communities to begin launching on SynQ this week. - September 07, 2018 - CryptoSyndicate, Inc.
Loway, worldwide provider of solutions for call-centers, announced the release of WombatDialer predictive dialer for Asterisk PBX version 18.08. - September 07, 2018 - Loway
The SynQ crypto communication app takes its place alongside other top blockchain startups. - September 03, 2018 - CryptoSyndicate, Inc.
SynQ takes aim at Slack, Discord, and Telegram in the fight to become the crypto community’s #1 communication platform. - August 15, 2018 - CryptoSyndicate, Inc.
Mehul Shah, cofounder of Elisiontec is on a business tour in Manila, capital city of the Philippines. The co-founder of the company announced his tour, which is aimed to create channel partners, resellers and customers. - August 10, 2018 - Elision Technolab LLP
Diagnotes, a leader in streamlining clinical workflows and reducing delays for patients and providers, was recognized as a Representative Vendor in Gartner’s July 2018 Market Guide for Clinical Communication and Collaboration (CC&C). - August 08, 2018 - Diagnotes, Inc.
The renowned company in the communication industry has been offering quality video conferencing software solutions under capable leadership of Kim Fenley. - August 01, 2018 - Holistic Communications
Kipsu announces its integration with Apple Business Chat Beta, which is now available in the U.S. on iOS 11.3 and higher. Apple Business Chat connects users directly with businesses through Apple’s Messages app, enabling personal and convenient conversations.
This new integration enables Apple... - July 20, 2018 - Kipsu
XB Software announced the launch of a new product called XB Chat for holding video/audio calls and text chats. - July 14, 2018 - XB Software, Ltd.
thirty2give LLC has developed an innovative mobile application that allows anyone with a smartphone to find or become a mentor, and remain anonymous while doing so.
The revolutionary app brings together mentees and mentors worldwide and creates an important framework for sharing knowledge. Mentors and mentees can participate in a renewable, 30-day mentoring relationship that benefits both sides. - July 04, 2018 - thirty2give, LLC
Omnidya, a new platform that leverages Artificial Intelligence to provide consumers with the most cost-effective deals on insurance, travel, and more, will reach millions of people in the United States through their new partnership with Matic Insurance. Founded in 2014, Matic brokers home insurance deals... - June 27, 2018 - Omnidya
Loway announces its strategic partnership with CallCabinet Corporation for the development of Atmos CallCabinet for QueueMetrics-Live integration. - June 14, 2018 - Loway
Metropolis Corp. brings advancement to call analytics with software to be demonstrated at Cisco Live in Orlando, Florida in June 2018. - June 04, 2018 - Metropolis Corp.
Integration of mobile scheduling software with social media platform allows for immediate, seamless appointment booking experience benefitting clients and independent businesses. - May 08, 2018 - Booksy Inc.
No Patient Alone - Curatio uses the power of private social networks to make living with a health challenge less isolating - May 08, 2018 - Curatio
Private, mobile social network gives MS patients and their families a way to connect, learn and share as a way to reduce isolation, stigma and loneliness. - May 07, 2018 - Curatio
Omnidya, the new platform making history by being the first to enable live negotiating in the service industry, will be exhibiting at Collision 2018.
Omnidya uses artificial intelligence to create win-win scenarios between enterprises and consumers for deals on insurance, travel, wireless services,... - April 30, 2018 - Omnidya
Loway is glad to announce the new version of its worldwide renowned monitoring and reporting suite QueueMetrics: version 18.04 - April 29, 2018 - Loway
Elisiontec launched a feature-rich live chat software. The company will provide a white-label chat solution that can be used for lead conversion as well as customer support and similar operations. - April 18, 2018 - Elision Technolab LLP
11SIGHT today announced that it has become a participant in the CDK Global Partner Program. As a member of the largest third-party partner program in the industry, 11SIGHT is now part of a marketplace of applications and integration choices developed to help automotive dealers succeed.
“We are... - April 11, 2018 - 11Sight
Loway, worldwide leading provider of solutions for call-centers, announced that it has signed on to become official Sponsor of CommCon 2018. - March 28, 2018 - Loway
- Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response
- Ability to escalate AI bot chats to live contact center agents via SMS or Messenger
- Automated and Person to Person Messaging supported... - March 14, 2018 - WEBTEXT
Loway team will present the new contact center management software lineup at the Asterisk Community Conference Africa 2018, where they will guide attendees through the new features of the call-center solutions portfolio and introduce them to the QueueMetrics monitoring and reporting suite. - February 23, 2018 - Loway
WEBTEXT, a leader in enterprise messaging, and Sundown.ai, a leader in enterprise Artificial Intelligence applications announced today they have entered into a partnership to leverage sophisticated self-learning artificial intelligence with smart messaging technology to transform customer experiences.
“We’re... - February 16, 2018 - WEBTEXT
Elisiontec has made an announcement to offer their WebRTC Development service to clients all over the world. The WebRTC solution is great for call centers, customer care centers, and customer support centers. - February 01, 2018 - Elision Technolab LLP
Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response; Ability to escalate AI bot chats to live Avaya contact center agents via Messenger or SMS; Automated and Person to Person Messaging supported by TLS Encryption; Voice agents can send Messenger or SMS texts to callers, including, secure URL links and Google map address to callers while they are speaking - January 31, 2018 - WEBTEXT
A leading VoIP company from India made an announcement to offer the best in class voice broadcasting solution as well as call casting services to benefit its global customers. - January 30, 2018 - Elision Technolab LLP
thirty2give, LLC launching a new app for Apple iPhones on iTunes will connect mentors and mentees around the world. Mentees across the five generations will be able to participate in the transfer of valuable knowledge in private and public chat rooms using their smartphones. - January 29, 2018 - thirty2give, LLC
This guide provides 23 tips to enhance your face-to-face networking. - January 10, 2018 - Visness Card Digital Business Cards
Fastfood.ai is a new startup that has developed an Ai-powered SMS chatbot that automates restaurant takeout and delivery service. Food fans can now text takeout or delivery orders while restaurants easily manage the orders and view live sales analytics from the web and mobile app. Fastfood.ai SMS chatbots produce more orders, improve the customer service experience, and increase productivity and efficiency of restaurant operations. - December 31, 2017 - Fastfood.ai